I going to say the process takes a bit but they have been very nice.
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
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From the smallest details to the biggest pains : Billy, Jeffrey, Kim and the others behind the scenes were A+. They took care of issues big and small and helped us along every step of the way. I can not say enough good things about them.
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
This is my second home and this process with this company was outstanding! Shout out to Kelly and her team for a job well done. They were with me every step of the way and they did not pick up the phone I was contacted with an hour but most times right away.
Malachi was AMAZING and informative. He usually reached out to us before we could even think about calling him. When receiving emails he would immediately follow up with a call and walk us through the email and next steps. Morning or evening, weekday or weekend his due diligence was top tier! He made this home buying experience the best ever.
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Casey and his team made everything so very easy. They answered all my questions in a timely manner, and kept me informed of everything so no surprises.
Good Afternoon,
We could not have asked for a better team to work with during the purchase and closing of our home in Ocala, FL. Thank you very much for everything you have done for us.
Sincerely,
Earl & Virginia Taylor
Colin, Patrick and Des were very helpful and made sure I understood every step of the process. The App is fantastic, especially the ability to do the majority of actions through the app.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
Wow ! Bailey and team were phenomenal after the surprisingly fast process - from pre qualification to post closing VU is the place to get it done!
This was a wonderful experience from the staff to the process. Starting from day one with a quick response before I had even finished applying online. Everything was easy and seamless.
