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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,486

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 428,486 unfiltered, unedited reviews

Starting on Page 4869 of 14212. Return to Page 1 »

4.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

4 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend

Your process was straight forward, but the major problem we had with the appraiser was horrible! VU took care of us with unexpected expenses due to a two week delay. From this point on, please be sure to let your customers and their agents know that there is a longer than normal wait for the appraiser so they won't write their contract for closing in 30 days. Otherwise, the seller gets nervous when they are asked for extensions.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

5 out of 5 Stars
Would Recommend

Excellent service. Could not recommend enough. Aaron Foster and is team are invaluable and I will highly recommend to them to all looking to purchase a new home. Aaron Foster, thank you Sir, and thank you Veteran’s United.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

I had a great experience dealing with them. They were honest and very helpful at all levels.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veteran United Home Loan should rank number one in the business of buying, selling or refinancing your home for you. There are no hidden agendas, interest rates are affordable and your loan officer will try to make your journey as smoothly as possible whether you are buying, selling or refinancing.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Matt and his team were quick to respond and clear on their needs in each of their communications. It made the home buying process simple and instilled confidence at each step along the way

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Any questions I had were fully explained as the process moved along.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

4 out of 5 Stars
Would Recommend

Kristen Ruesch is superb at her job, very knowledgeable and will answer and assist with anything that you may have come up. She speaks in plain English and responds immediately as you go through this process.

headshot image of Brad Edwards

Loan Officer: Brad Edwards

NMLS# 1514504

5 out of 5 Stars
Would Recommend

Our realtor, Bruce Balfeur, was an all-star! He is laid back when it comes to you looking at homes. If you have a home that you want to see, he’ll make it happen. But when you find that home you like he flips a switch and becomes all business. He’s a master at his craft. Bruce has been in the game for quite some time, and it shows! Thanks for all of your help Bruce. We were blessed to have found a realtor like you.

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

If you are a veteran and are actively looking to purchase a home or if you are refinancing, I would highly recommend Veterans United Home Loans!! I would give the 5/5 stars! Knowledgeable, efficient, friendly, and understanding!

headshot image of Kendra Davidson

Loan Officer: Kendra Davidson

NMLS# 1912398

4.5 out of 5 Stars
Would Recommend

Veterans United put their customers first you will work with a team that would always be there to answer all your questions with fast response time and professional courtesy.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

1.5 out of 5 Stars

Worst company! But if you like not getting answers and being charged additional fees that were not properly disclosed this is the place for you. Will try to do everything to make this monumental event in your life as hard as possible.

Response from Veterans United

Hi Jacqueline, thank you for your open and honest feedback. Providing concise and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. The process for disclosing the costs of a loan is managed very closely. We understand how relying on estimates for a portion of the home buying process can seem inconsistent or make it difficult to trust the process. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

Our first mortgage was through USAA, who immediately transferred it to US Bank. I was not impressed with that process, however, this time I was recommended Veterans United by a friend and when I compared current rates, Veterans United was much better than other companies. I began the process, and everything was done virtually, from start to finish (minus closing, we moved and were in place for that) it was very smooth and easily done. Very happy overall and would recommend to friends/family!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

3.5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

They were very helpful to a first time buyer.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Sydney Ovaitt

Loan Officer: Sydney Ovaitt

NMLS# 2026820

3 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

More Reviews

See all 428,486 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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