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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,314

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
Would Recommend

Hilary was another amazing team member. She took care of things quickly and was expedite on answering my questions. She was very helpful and I appreciate all the team members from Veterans United.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

The entire process was easy and the end result exceeded my initial expectations. The team worked to achieve my beginning goals. When it was realized that I could do more, they quickly adapted to my change and made it happen. Zach and the team were a joy to work with.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Ashton Graf

Senior Loan Officer: Ashton Graf

NMLS# 1891920

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

This company does it right. Too to bottom left to right the service and response was fantastic from too to bottom! Give everyone who helped me a raise!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Amazing to work with. They contact you on a regular basis to ensure you do not have any questions. They make the home buying process easy. Joel and his team performed flawlessly to ensure everything went as smooth as possible.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

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5 out of 5 Stars
Would Recommend

Definitely one of the best VA loan companies out there! Extremely friendly staff, and amazing service!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

I went with VU because I was told the process would take shorter then my main mortgage company. Not only did they meet this timeline, they exceeded it.

headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

2 out of 5 Stars

Dena Singh was horrible. She was rude and unprofessional.
She was not prompt on important matters. Important timeliness were NEVER met do to her.
Our closing was constantly getting rescheduled. In fact, on our way to close on our new home, she called & told us our clear to close was pulled & they needed to redo the application.
It was a terrible experience & ANYONE who has PTSD should not be dealing with individuals like this.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Brent, we value your patience and commitment in sticking with your LC. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. We want to thank you for also taking the time to discuss things further with a member of our client advocate team and we do remain available you for more information and looking for ways we can improve.

5 out of 5 Stars
Would Recommend

Very professional and helpful. Made my experience very enjoyable and will use again in the future.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

More Reviews

See all 428,314 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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