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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Scott’s assistant Blair was excellent also !

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

2 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

2.5 out of 5 Stars
Would Recommend

Veterans United as an organization has helped me on several occasions and has the ability to do incredible things for the veteran community. I whole heartedly appreciate Veterans United and the work they do for us. my negative review of this pertains solely to the conduct of the individuals involved not the organization as a whole.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

4.5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

The entire process was streamlined and responsive. Easy-no scrambling for paperwork, very low stress, just open your account page every few days and see if there is anything new that you need to do. Also, the account page has a message at the top telling you what stage you are at, from beginning to closing; even after closing, informing you of where to send your first payment.I found the "To Do" list design easy to navigate and organized; upload a document and boom, it is crossed off the list after they review it.Great support team. Responsive to phone calls, answered all questions,Underwriters were not as demanding as previous refi experiences, where they were ridiculous about some trivial matters.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Christy's team was a pleasure to work with. Jordan was a delight to work with. Her getting information for me about our new city from what electric company to water services we would be using. Definitely took a huge load off my shoulders. Thank you Jordan!! Heather is a rock star!!! Helping us get to closing making sure all the underwriting was complete and even making calls to make sure others had paperwork returned on time. Thank you Heather! I know I said it a lot to you guys but I really deeply appreciate you all and everything you've done for my family and getting us into our forever home!

headshot image of Christy Herman

Loan Officer: Christy Herman

NMLS# 1641374

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend

VU made this a pretty seamless process. I definitely appreciate this, especially as a first time home buyer.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I want to thank everyone who helped me in this journey! I honestly was expecting to jump thru hoops but that was not the case at all! Now it's on to a new chapter for my family and I. Thank you all again!!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

4 out of 5 Stars
Would Recommend

None

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

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5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Very smooth and easy process. Everyone at Veterans United was quick to respond and on top of their game. 10 out of 10 for sure.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Even though there was some obstacles along the journey, Veterans United was there every step of the way. The team to include the real estate agent really embodies the meaning of family. Everyone was awesome and that made the journey a smoother ride. Thanks!!!

headshot image of Brad Edwards

Loan Officer: Brad Edwards

NMLS# 1514504

5 out of 5 Stars
Would Recommend

They are great to work with. Very. Helpful

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

If you are thinking about buying a home i wouldn't look any further than veterans united they truly are a great group of people

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Great company to work with. They will treat you right. We have used them for 3 homes in New Mexico, 1 home in South Dakota and now 1 home in Texas. We will continue to use them and highly recommend them to all military/veterans.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

More Reviews

See all 430,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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