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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,633

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,633 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My husband and I have had the pleasure of getting to work with Aaron McMahon and the entire VU team. They have consistently done everything they can to ensure we get the best offers we can and we couldn’t have gotten our dream house if it weren’t for them. They fought for us as first time home buyers in a very difficult housing market and now we live in an amazing town that fits our family’s needs. We just refinanced within one year due to them too. Thank you all!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Thank you to the whole team of experts at Veterans United for making my experience easy and less stressful. Professional, personalized, attentive, and friendly team.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

if you were looking to buy a house which I did with a VA loan on disability this team made it incredibly easy. They’re so polite caring they would like nothing but the best for an individual to start their new life in a new home the only bad thing I can say is That will not be talking with these individuals on regular basis they even sent my animals care package for Christmas I highly recommend working with these professionals. Thank you once again.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Maintained constant communication and assistance. Thank you 😊

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Such a wonderful experience and journey with Veterans United I really loved all the different team players in the purchasing process they really put some good thoughts into this to help the buyer purchase and transition into their home so easily and painless each of them communicating very well and showed support towards me I appreciate each of you!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

I love this company. Veterans United has given us so much. In fact this is our second time using Veterans United in three years.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

You guys make the home buying process very easy. Thank you team for your support and I look forward to doing business in the future

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars
Would Recommend

On this purchase with Veterans United, we hit some major roadblocks. If we had been in a more competitive market during peak buying season, it could very well have cost us the deal. The appraiser was absolutely ridiculous. Her report called for around $5,000 in repairs which were entirely unnecessary, weren't safety issues, and had no basis in any building codes. I completed the repairs myself so the seller wouldn't tell us to go pound sand. The underwriters were just as bad. After over two months from a signed purchase agreement to closing, they dropped the ball two days before closing telling us we needed verification of occupancy requirements for a VA IRRRL. Anyone capable of reading the VA's guidelines for IRRRLs will tell you there are no occupancy requirements. How this escaped them I do not know. Veterans United would be doing a major dis-service to a veteran buyer in a market like California where sellers hold all the cards. The housing shortage is bad enough across most of the country that the decision to go with Veterans United could cost someone the opportunity for their dream home. I hope you guys can fix these issues.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

Excellent service and recommendations. Would advise anyone this service buy and listen to them!,,,,,

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Buying with Veterans United was a great choice, as first time home buyers the steam made the process easy and had no problems explaining questions we had, no matter how miniscule. We want to thank the team, and Veterans United. 100/10 service!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

1 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

A special shout out to Haley Patterson for all the guidance through this process. She's the best!!!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Overall I am extremely satisfied with VU with the team I worked with and the effort of each one!!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

3.5 out of 5 Stars
Would Recommend

My biggest issue was the need for all the superfluous documentation needed to get pre-approved. Especially if that documentation needs to come from military leadership that doesn't give a damn about you because I am getting out. Using the chain of leadership to communicate anything is impossible without jumping that said chain and hurting egos. Honestly the worst part is that I needed a leave statement and a statement from the company that singed up for a government program that said they wouldn't frie me after the program. The whole point of the program is to secure stable permanent employment. This delayed my closing causing the sellers and myself significant stress during the holidays.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Me saying that Alex, Johnathan, and Allie were amazing is an understatement. I don’t think me saying that they are a top notch team and are probably the pinnacle of the group would be surprising. Thank you team for the assist in making this process seamless and simple.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend

Veterans United is amazing! We couldn’t have asked for better! They were exceptional in every way along our home buying journey! Will definitely be back if we need them and refer to other veterans. Thank you, VU Team!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
Would Recommend

No complaints or comments, thanks.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

The entire team at VU did an amazing job. Maggie and her team were there every step of the way to make my home buying experience a great one!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

This is my third home home to purchase, but only my second using an agent. My first home purchase was in 1979, and everything was completed within two weeks. I was in my new home, and lived there for 42 years. My second home was in 2020, and I used the sellers agent to help me with my purchase. She was great and very fair with both her clients and us. We did not have all the "TO DO'S" list that we had today. This experience was eye opening since we had to obtain records we never thought about getting. We now have a copy of everything that was requested, and if needed in the future, I will be better prepared. Veterans United was very pleasant to work with.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

More Reviews

See all 426,633 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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