Everything was fine until the end! We were continually updated. Our team was very professional but also pleasant. However our closing was 3 hours long, not warned his office equipment was coming, Every paper explained although we had reviewed everything earlier and had signed electrocally. Our Notary was very pleasant, and explained he worked full time for Amazon too. He called back and said we had to scan and email a paper that was signed in front of him but also needed initialed.This took another 2 hours trying to do what he asked! He then said we had to go to town to the library and do this. Our library has been closed because they are moving! We thought the loan was not going thru because of no iitials on one paper. Alberto and Lee Ann came to the rescue !I would highly suggest training your notaries to be more efficient. Overall we are pleased. We got a lower %, a lower monthly payment, no pay off penalty, and a little extra $ for our kitchen! Thank You! Larry and Donna
Collin and Jake were awesome to work with. They had a lot of obstacles to overcome and do so with ease
I can't leave with out giving Ms.Dana Derrick a shout out for an amazing job with helping me to receive this loan.
I have worked with Veterans United and Kollins team twice now and they made it so easy and worked so hard to meet my needs!
Ryan K. and his support team were very professional, Providing knowledgeable answers to my questions promptly, Creating a streamlined process from start to finish that was easier than using self checkout at the grocery store!! A+++
Everyone is friendly and very helpful. All our questions were answered quickly.
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I am glad to have the team I did.
Picture this. It’s the beginning of December and you are officially in the market for buying your first home. Scared and not even knowing where to start, you do some research to figure out where you should go. You happen upon Veterans United on google and decide to reach out and give them a shot. They very quickly respond to your inquiry and you start moving forward with the home buying process. Excited and nervous, they connect you with a super knowledgeable and friendly realtor who answers all your questions promptly at all hours. You get your letter of pre approval and know which houses to look at. You get to tour a couple homes and you find it, your dream house. You work with your team and make an offer to the buyers and they accept! Your loan team begins working on all the paperwork and guide you though the home buying process. They answer all your questions and let you know all the next steps. You work through their app and with it’s super intuitive interface, work your way through the checklist if To-Dos for the information you need. They even worked hard through the holidays during this process! It’s the beginning of January now and you just closed on your first home. You are a homeowner! Thank you so much Veterans United for really making this process easy to understand and guiding us through buying our first home! Will be recommending to everyone!
I appreciate the start to finish job that the Vet United Staff gave. I received counseling and support for getting my credit scores up and the loan team preserved through a lengthy build process. Thanks again for all the hard work!
