Great to work with and great personalities.
Veterans United is amazing. As a first time home buyer the process was beyond easy. They are very transparent on what you need, what they are doing, and the timeline on when everything will be done. This whole time I expect to be nervous and stressed but it was the complete opposite. The staff that you work with is fantastic. Don't hesitate to ask questions because they will get answered. 100% recommended in your Veterans home buying needs. Thank you VU for everything!
I did get a little frustrated that the loan officer (Allie) and loan specialist (Ashley) were communicating more with my realtor than with me. When things would pop up in my to do list, there wasn't a conversation with me, Ashley would let my realtor know and that doesn't make much sense to me.
Also, when there are things put in the to-do list, especially when there are a large number of items, I would reccommend that it become standard operating procedure that SOMEONE reach out to the buyer to ensure they understand what each of the items are or to ensure they don't have any additional questions.
I would definitely recommend Veterans United, its staff and affiliates, to others seeking a VA loan.
Veterans United is a great way for someone to purchase a home who doesn't have the ability for a down payment. There was a lot of paperwork and hoops, but for the service you are getting I feel as though everything balanced out. The VA has high standards for the home ypu purchase and requires that any and all work to be done on the home prior to moving in. However, because we could not afford a down payment, I didn't complain. We are very happy with our home and are very thankful to Veterans United for helping us in this new adventure.
You will not be disappointed. They make one of the hardest and stressful situations a breeze. I really mean a breeze. They really know how to work with people and there systems work. Easy online applications, downloading docs, signing. So grateful
This whole process was frustrating. Seemed like underwriting was very picky.
Jessica March and the rest of the team were so helpful and friendly. Thanks to all!
Everything great I was walked thru the entire process
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JUST WONDERFUL!!
Obviously buying a home or refinancing is a stressful process! Veterans United did an outstanding job making this process less stressful. We are very appreciative we were able to get our refinance completed! Many thanks to Veterans United!
Communication in the beginning was not as good as I would have hoped but it improved greatly throughout the course of the refinance.
As a prior realtor, and someone who has purchased three homes in past years, this was by far the best experience I’ve had. Veterans United, their lenders, and the app created a flawless system to help me get preapproved, buy the house I wanted, and get it closed quickly. Excellent job!
Buying my first home was the biggest decision of my life. Working with VU made it easier.
