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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great to work with and great personalities.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Veterans United is amazing. As a first time home buyer the process was beyond easy. They are very transparent on what you need, what they are doing, and the timeline on when everything will be done. This whole time I expect to be nervous and stressed but it was the complete opposite. The staff that you work with is fantastic. Don't hesitate to ask questions because they will get answered. 100% recommended in your Veterans home buying needs. Thank you VU for everything!

headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
Would Recommend

I did get a little frustrated that the loan officer (Allie) and loan specialist (Ashley) were communicating more with my realtor than with me. When things would pop up in my to do list, there wasn't a conversation with me, Ashley would let my realtor know and that doesn't make much sense to me.
Also, when there are things put in the to-do list, especially when there are a large number of items, I would reccommend that it become standard operating procedure that SOMEONE reach out to the buyer to ensure they understand what each of the items are or to ensure they don't have any additional questions.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United, its staff and affiliates, to others seeking a VA loan.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend

Veterans United is a great way for someone to purchase a home who doesn't have the ability for a down payment. There was a lot of paperwork and hoops, but for the service you are getting I feel as though everything balanced out. The VA has high standards for the home ypu purchase and requires that any and all work to be done on the home prior to moving in. However, because we could not afford a down payment, I didn't complain. We are very happy with our home and are very thankful to Veterans United for helping us in this new adventure.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

You will not be disappointed. They make one of the hardest and stressful situations a breeze. I really mean a breeze. They really know how to work with people and there systems work. Easy online applications, downloading docs, signing. So grateful

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

3 out of 5 Stars
Would Recommend

This whole process was frustrating. Seemed like underwriting was very picky.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Jessica March and the rest of the team were so helpful and friendly. Thanks to all!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Everything great I was walked thru the entire process

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

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4 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

JUST WONDERFUL!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Obviously buying a home or refinancing is a stressful process! Veterans United did an outstanding job making this process less stressful. We are very appreciative we were able to get our refinance completed! Many thanks to Veterans United!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Communication in the beginning was not as good as I would have hoped but it improved greatly throughout the course of the refinance.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

As a prior realtor, and someone who has purchased three homes in past years, this was by far the best experience I’ve had. Veterans United, their lenders, and the app created a flawless system to help me get preapproved, buy the house I wanted, and get it closed quickly. Excellent job!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Buying my first home was the biggest decision of my life. Working with VU made it easier.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

More Reviews

See all 430,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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