This was the WORST home buying experience I have experienced, and this is my third home purchase.
Response from Veterans United
Thank you for being honest with us about the conclusion of your loan process, Shelia. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road.
If you want a good mortgage company look up veterans United you’ll get the best public relations you ever encountered
The team helping with my loan was professional, courteous and always willing to help!
Ready to see for yourself?
Experience first-hand why 354,797 homeowners give us a perfect score!
Very satisfied with the help of Jon and his loan team. Would highly recommend their services to anyone in need.
Great work. Thank you
Just great experience, would definitely send anyone to him or va home loans.
Simply put, I made the right move when I contacted Veterans United in my search for purchasing a new home. I had seen their ads regarding helping Veterans with their housing needs. I can truthfully say that my experience purchasing my house through Veterans United proved to me that Veterans United truly “walks the walk and talks the talk”.
This was the most difficult home loan ever after having 3 previous great loans.
It took over 5 months to close ……
Response from Veterans United
Steve, thank you for taking time to give us this important feedback. A member of our Client Advocate team is availble to discuss your concerns and we would love the opportunity to speak with you further. Discussing your experience and providing expert advice on the closing process and timing is part of our commitment to excellent service. We appreciate this opportunity to provide continued assistance.
Dene' Lorenzen was awesome. Thanks again.
