Mentioned above!
My loan officer Taylor Clark was very professional. He was available when I needed questions answered, and made the whole loan process understandable. It was a pleasure working with him.
From the very first day, my team has struggled with communicating to me. I would have done this completely differently, if Veterans United had only kept me informed of anything. I would not have even bought the same house. I am actively advising my friends against Veterans United. You have made an enemy for life.
Response from Veterans United
Thank you for this information Jordan. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. While we cannot change the experience you had, it is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Great job, professionalism at its best!
Aaron's whole team was very professional, and were there for me through the whole process. they took my calls and answered any question i had. They kept me informed of were we were in the process and let me know when they were sending paperwork to sign. With out them keeping in contact with me this process of buying a home would not have run as smoothly as it did, Great jog to Aaron and his team
My team was very prompt and informative throughout my entire process. Evans optimistic point of view definitely helped me through out the highs and lows of this process
Reason not 10, the loan coordinator kept asking for so many paystubs over and over. Really showed her lack of knowledge.
Huge thanks for Kyle and his team for helping us close another deal in California. The market here is difficult, but Kyle and his team made it happen.
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We have purchased many homes over the years using many lenders including Veterans United. Veterans United seems to get better and better each time. This recent purchase using Veterans United has been the best we have ever experienced.
Working with VU was a blessing. Thank you to all that helped us through the home buying process.
As a veteran, I’ve never felt so special as when this team was handling my Loan. Veterans United provided a personal, local reality agent & a loan team & too many discounts to count. All they asked from me was credit responsibility and my military service
Veterans United Home loans is a wonderful organization it is the place for Veterans wanting to be first time home owners should go the process is quick and easy
