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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,865

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 434,865 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Veterans united, helped me go through every process of buying a home. They were very helpful and professional, and knowledgeable.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend
Photo submission from Dakota P.

When you imagine buying a home you imagine a lengthy and stressful confusing process. Not with Veterans United! We closed in under two months and the team was so informative and responsive. We had zero hiccups in our process and are very happy in our new home. A dream come true experience overall.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

The entire staff was super nice and super friendly and helpful. Didn’t make me feel uncomfortable or felt like I was being rushed off the phone they took their time and explained everything

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

Were very patient with me and professional.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Been great to work with everytime

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Mary and her team were exceptional. Any question, concern, or hare brained idea I had was answered with the highest level of honesty and professionalism. I couldn’t have asked for a better team to handle my loan. This is the reason I continue to use and advocate for veterans united. I never had any doubt my loan would be taken care of.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

4.5 out of 5 Stars
Would Recommend
Photo submission from Alizabeth J.

O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Hands down, best service and relationship to assist a homebuyer. Receiving my loan approval was transparent and timely. Their app and communications were simple and streamlined.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

4.5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Great dedicated hardworking team 👀

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

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5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Veterans United was incredible to work with. They supported me every step of the way throughout the home buying process. I would highly recommend them.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
Photo submission from Williams B.

Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

My Realtor is Diane O ,We kinda got off to a ruff start!!!! But as we moved forward I found that she is awesome , I couldn’t ask for a better realtor she answered my questions in a way that made me feel comfortable because I’ll tell you buying a home can be scary !!! my whole team was great from start to finish . I was amazed at how quickly things progressed. I’m loving my little Villa Thank you Diane ,Brian and Veterans United 😊💖

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I spoke with Jacob about doing an IRRRL because I kept receiving emails and letters from other lenders claiming they could lower the interest rate on the house I purchased in September 2024. Jacob told me my current rate was still competitive but offered to run the numbers. I said, “Let’s just wait and see.”
Then I remembered that I had applied the full proceeds from the sale of my previous home to this mortgage, which reduced the loan balance by about two-thirds. When I mentioned that to Jacob, his response was immediate: “That changes everything.”

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Team was great! Beyond helpful the entire time.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

More Reviews

See all 434,865 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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