As a first time buyer we were fortunate to have an amazing team that made this process easy and amazing we are glad to have had an amazing group throughout this process and we are glad to be apart of the veterans united family.
Veterans United made the entire home buying process manageable. My team answered questions in a timely manner, and helped me at each step until the final closing. Thanks for professionalism and caring.
10/10
Since the rate is not locked, it will be negotiable, as was the other items on the offer.
Veterans United is an outstanding Home Loan provider for military
retirees. They also are cognizant to the retiree family and I really like that about their service.
Buying a home can be daunting. My Loan Specialist at Veterans United, Chad Bowman, was so knowledgeable and responsive that it minimized the stress, and I always came away with a clear understanding of where I was in the process and what I needed to do. Further, he, and his team anticipated potential hurdles and smoothed the process. I can fully recommend them to any Veteran. They were especially thorough and made me, an older Veteran, comfortable and confident through the ups and downs and I got the home I wanted.
Everyone was encouraging, Transparent to the Max, patient, quick to give praise, Text friendly when I needed texts ...due to schedule, and once they knew that I was a curious George for any and all types of explanations, they rolled with me!
VU was an easy and painless process. I thought it was going to be more difficult going through this process while stationed in South Korea, but it was surprisingly simple!
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So many emotions through this journey. I was worried and anxious for nothing. The team made this process so easy it was scary. Now, I get to surprise my children with a new home for a new start. A happy home for healing. Thank you all so much for being our Angels.
Overall great and awesome experience.
Over All Veterans United Home Loan is great and efficient. However, after six loans given to them, it would seem that Veterans United would have given me more Lender Credit then it did. I could have received the Lender Credit from another Mortgage company and still got the same rate. Not sure that Veterans United Home Loans show very much customer loyalty. Also I did not know that Veterans United Home Loan would only do a 90% LTV Refinance until the Agent told me.
