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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,174

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
1

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5 out of 5 Stars
Would Recommend

She was always so pleasant to talk to and had an answer for every question we had. Our experience was a million times better than our previous mortgage buying experience elsewhere! Thank you!!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

There's not enough space to write on here for all the great qualities John and his team have shown me in this fantastic journey with a fantastic team of professionals. From the receptionist to each and everyone I have come in contact with on John's team. I mean I wish if I had a chance and perhaps one day my wife and I may take a trip out to their office to tour and meet each and everyone that has made our dream come true. Throughout this difficult and overwhelming journey to realize our dream home this team has be soooooo helpful, friendly, courteous, understanding, patient, professional, and truly a gift from God. They all returned my calls promptly and gave me answers I never even knew were possible.I highly recommend their company for all home finance needs. You won't regret it. You'll be in your new home in no time. They are my new family. Thanks John, Kimberly, Erin, Danielle AND every one that made our dream "Our Little Little Heaven on Earth".

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

2.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience easy with their helpful staff and responsiveness. I knew what was going on at all time. I didn't know what to expect during a time in the market where every home was going for much more than normal. Veteran's United appraisal was fair and equitable given the market. I was very happy to see that they adjusted to the market and helped our family remain competitive in this crazy market. I definite recommend Veterans United to any VET looking to purchase a new home or refinance. I promise you that you'll be pleased with their service!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

Veterans United was the simplest most straightforward mortgage experience I’ve ever had. Great company. My refi was a breeze!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend

Buying a home is a stressful endeavor, luckily this was my 2nd home purchase so I was prepared for a lot of it. That doesn't mean it wasn't stressful. Jessica and Harley helped out a lot with the struggle, and I thank them for everything. For first time buyers; do everything as fast as you can and make the calls to keep the process moving. Buying a home in today's market is very fast paced, so you have to be as well. Don't be surprised when the dream home you are looking for comes on the market in the morning is gone by the afternoon, this happened several times during my search. I recommend Veterans United for your home buying needs.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

This is my second refinance with Veterans United. As with the first refinance, the team was nothing but professional and helpful. Moreover the second refinance couldn't have been simpler - Daniel's team made the experience close to effortless on my part. I wouldn't hesitate to recommend Veterans United to others.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

2 out of 5 Stars

Constant delays, non-responsive to emails and phone calls. Had to extend rate lock twice due to poor planning and coordination. I do not recommend Veterans United for your home loan.

Response from Veterans United

Thank you for this feedback Kevin. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can cause undue stress when having to relock, and would like to learn more about how that transpired in your process. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

N/A

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Thank you Billy, Ashley, and Ben for making this application process a lot easier. My wife, Christine and I appreciated your hard work and professionalism. Take care!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

This is the 4th property we've purchased and the second VA loan.
I can say without hesitation our experience with Veterans United has been the smoothest, easiest, and most comfortable we've ever had.
They've been on top of a long process, every step of the way.
KUDOS to all involved at Veterans United!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Keep crushing it, Justin!

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

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5 out of 5 Stars
Would Recommend

We were very satisfied with the service that Veterans United provided for us. We would like to commend on Dustin and Laken for working with us from beginning to end. They were very professional and knowledgeable of the work they do. Highly recommended!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Veterans United performance was excellent.!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was the absolute best experience that my wife and I have ever had. The whole experience was simple, quick and seamless. Jason Crone was our Loan Specialist and he is second to none. We want to thank all who took part in our loan process and we highly recommend Veterans United Home Loans to any and all Veterans.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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See all 428,174 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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