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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,549

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

I was very hesitant at first because I didn't know what type of score I needed to qualify but my team assured me that I was within the range and that I was good to go and they would take a look at some things to see what I may need to do to help me qualify even more they continue to tell me everything was looking good from week to week and that I was heading into the direction and this was a good time for me to do my purchase so I am really grateful for all of that help.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

The team was incredibly knowledgeable about VA loans and guided me through each step with patience and clarity. They were always available to answer questions, no matter how small, and their dedication to transparency made me feel confident and informed every step of the way.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

They are always on it. Get stuff Done!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

I want to thank the whole team at veterans united for being there to answer questions we had at any point in time of the process. I truly felt like I had someone to go to for any questions I had throughout this experience which made this whole thing so much easier.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Smooth process, would use Veterans United again.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

James and his team at Veterans Untied were extremely helpful from start to finish. James was always willing to pick up the phone and give me a call to answer all my questions.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

This is the second time I've had the opportunity to work with Veterans United. The first time to buy my home, and the second time to refinance it. Each time as been an absolute pleasure. Sam and his team are pros! Thank you guys for making our dreams possible!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Cal saved us from having a bad VU experience. When he stepped in, the process went very smooth and we felt very fortunate to have worked with him.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

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5 out of 5 Stars
Would Recommend

From start to finish, my experience with Veterans United Home Loans was nothing short of outstanding. As a veteran navigating the homebuying process, I truly appreciated the way the entire team went above and beyond to make the journey smooth, transparent, and stress-free.Every step was clearly communicated, timelines were met without surprises, and I always felt like a priority—not just another file in the system. From Meghan Kopka, my exceptional loan officer, to Michel, my dedicated Home Buying Concierge, everyone I worked with demonstrated professionalism, compassion, and a deep understanding of the unique needs of veterans.Veterans United isn't just a lender—they’re a mission-driven team who truly honors those who serve. Their commitment to service, integrity, and customer care is second to none. I proudly give them a 10 out of 10 and would recommend Veterans United to any fellow veteran looking to buy a home with confidence.Calvin

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

All were patient and on top of the process even though closing got delayed several times.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Veterans United was professional and helpful throughout the entire loan process. The App made it easy to stay on top of the requirements for the loan. It was quick and painless. I am very pleased with Veterans United and will use them again in the future.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

More Reviews

See all 440,549 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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