Veterans United Home Loans is not the only loan you can get, but the perfect loan you can get, Don Smith and his team helped me through the whole process, and made it smoothly as can be! They truly are a blessing from God! I would and will recommend my fellow Marine brothers and sister to choose this loan and ask for Don Smith and his team! Bianca Smith is the sweetest lady! She not only was my to go to person for anything, but made my family feel like we were apart of her family! Between caring about us, helping us all the way through the process, and even going above and beyond to make sure my family was okay and relaxed through the processing of getting this house! I couldn't be more blessed in my life! The experience is amazing and easy with this team!! I was more nervous about getting a home because of all the downs people talk about within the whole process of getting a home, but don smith's team is family, treats you like family, and willing to go above and beyond to make you apart of there family! Ptsing or still in, it's the same feeling as you get when your in "Comradery".!
Be prepared for failed communication, and anticipate new members on the team assigned to your loan requesting for you to upload the same documents over and over.
Response from Veterans United
Therese, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.
As above, Dan & Michelle got us through a really frightening experience, when the assessor and all sorts of circumstances with the sellers, unfinished business, and then Cherie's workplace didn't want her to take time to move across two states to our new home! Dan's intervention saved the day, we closed the deal, and we will be in our house within the next 9 days.
Truly professional and helpful team.
They helped a lot with all of my questions and anxieties that came with the process and they really helped me approach the best plan of attack
This team of Veterans United led by Jon McCarty is simply unrivaled when it comes to taking care of Veterans. They go way above and beyond to ensure you go through and understand the ENTIRE loan process flawlessly. I cant rave enough about them. Thank you everyone for your proffessional assistance in finding and securing my forever home. Youre all def G2G HOORAH!!!
Mike's Loan Processor, Shawna was very professional and helpful also!
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