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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,887

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I am thankful for Veterans United they are everything you can ask for in a company. They were helpful courteous polite and went out of their way to help me in every way to get approved for my new home. I am thankful for them

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

My experience was easy and smooth with My veterans United. The digital submitting and helpful loan agent made it great. I always hear VA loans are a pain but this was like cutting warm butter easy.

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend

The whole process was fantastic. The coaches us on how to boost our credit. Once we we’re preapproval they also coaches us on the dos and don’t while looking for a home. Everything was easy access, though the app, we could scan and upload documents any where. They were quick in answer any questions, we keep everything an open book while the process anything we thought about doing we communicated with them ahead of time to ensure it wasn’t going to affect our home buying process. Once we found a house the underwriting process was the easiest it could have been. I heard horrific stories from friends that bought houses prior to us with different company and I was so fearful during the underwriting, but Erich, Alyssa and the team ensured everything went smoothly. We closed on home with 26 days. It’s was the quickest and easiest process of our life. Thank you so much for helping us achieve our dream home. We appreciate everything you all did for our family.Zachary & Rayanne Mooney

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

I had the best experience ever with Veterans United !!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Jessica and Jen make a great team and I couldn't have gotten luckier finding this team. They were both super patient as we sold one house and bought a new one which is overwhelming for us inexperienced folks! They are keepers!! I will use both of them again and recommend them to all my friends who are in the market to purchase real estate.

headshot image of Jessica Zulauf

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Garet Barry, Tanner Smith and the whole team made the process of purchasing our home a far better experience then we could have imagined! The team is extremely efficient, knowledgeable and answered all of our questions in a very timely manner. Because of this process, we were able to close on our home earlier than anticipated!! I highly recommend Veterans United to anyone who is looking to utilize their VA home buying benefits!Loan Officer: Garet Barry

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Jason Brooks

Loan Officer: Jason Brooks

NMLS# 2009398

5 out of 5 Stars
Would Recommend

Highly recommend.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

The wonderful folks at Veterans United put their heart and soul into helping us with our VA loan. They went out of their way and worked off hours to get us ready for closing. Furthermore they found and coordinated all of my utility and services I needed for my new home! They are a great organization and such an amazing team!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Refinancing was a super easy process, i didnt even know i was eligible until Veterans United reached out. I went from a 3.6% rate down to a 2.49% in one year, saving me about $75 a month. Thanks again guys, thanks for looking out!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

My entire loan team was awesome in helping me to the finish line.
What I had anticipated to be a stressful journey, was provened to be just the opposite by a remarkable team...
Thank you all....God Bless

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Josh, Matt and the rest of the team professional expertise instilled the confidence that I made the proper decision.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

0.5 out of 5 Stars

I ultimately would not recommend Veteran's United. As a matter of fact one of my closest friends had started the loan process with them. After I conveyed the troubles my wife and I had he has since found another company to do business with.
I went in to the loan application process with a credit score of 817 and I feel the way I was treated was absurd and criminal. I can't imagine what some poor soul just starting out may have to deal with.

Response from Veterans United

Hello William, we appreciate your feedback on this matter. Having a delay to your appraisal process certainly can cause undue stress but we are glad your team was able to navigate those bumps on your home buying journey. While we are hopeful you are enjoying your new home; it is important that we take time to research your comments and look for ways to prevent a similar situation down the road. A member of our Client Advocate team is available to discuss further and we invite you to connect with us. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay.

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

Veterans United! I united with other veterans and now I have united with Veterans United. Thank you!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

More Reviews

See all 424,887 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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