I was extremely impressed by the web-based technology VU has implemented to support the home buying process. It made providing documentation, reviewing files and adding signatures super-easy. The entire loan team was responsive and very helpful anytime I had a question, which wasn't often because they were so thorough with laying everything out up-front with clear instructions. The whole process from start to finish was so simple, even a Marine could do it!
I was very close to selecting another mortgage lender but when I contacted Veterans United and hearing what they had to say, I immediately changed my mind. Josh Jennett explained to me Veteran United's sincere efforts of veterans helping veterans and their expertise in the home mortgage business. I felt very at ease and had a peace of mind knowing that they would be working right beside me through the home buying process. My wife and I closed on time with no problems. Thanks Veterans United.
Veteran's United made buying a home extremely easy! We choose to close in 45 days and our lender, Nani, made this happen. We have heard so many horror stories, and we feel blessed every day that God led us to Veterans United. We began improving our credit with Veteran's United in November 2020. They told us exactly what we needed to do, and by February 2021, our credit was good to go!We began working with our Lender, Nani, in February 2021. Nani's communication exceeded my expectations. She was always willing to help us understand the process, and she made sure that we received answers promptly. Her professionalism made working with her easy because she established a trust that we knew was genuine. It didn't matter how many times we asked her questions; Nani was always extremely pleasant and went above and beyond our expectations. She worked so closely with us that we feel that she is part of our 'ohana. Mahalo nunui iā 'oukou no na mea a pau! (Thanks to all of you for everything!)
Veterans United is not the first mortgage company I have used. The experience wasn't even close. VU is by far the best. I recommend them to anyone who is qualified for a VA loan.
For start to end nothing but professionalism
We’ll be in touch w/ future purchases.
Veterans United definitely made an impression on me in the best of ways. My loan team was awesome and very open and on top of things during the entire process. They were all very kind and communicative. I felt like my concerns or questions were always heard and that there was no pressure in this situation. I am a first time home buyer and when I do go to purchase another home I will use Veterans United again. They made the process a lot easier and less stressful on me.
Great people to work with. A very smooth and easy way to get a new home.
If you’re looking for a company that will make this process hassle-free, they look no further. I highly recommend Veterans United!
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Excellent company to secure home loans through. We originally had Veterans United for our primary home loan and then for refinancing. Great staff, they walk you through the whole process. They are very caring, professional and knowledgeable.
Speak to primary if there are snags.
It was a great process overall and was always informed.
Nick did an AMAZING job with all things related to the loan process. He returned phone calls and/or emails within a short time and I never felt like I was waiting long for an answer.
