When I took out my original loan, Veterans United beat all the others. I decided to go with them the process was simple. Later on I decided to refinance my house, and once again, the process was simple, very easy, and I didn't have to leave my house. They had a notary come to me to sign all the documents. Highly recommended, and will continue to you use them with any future VA loans.
To other potential Veteran homebuyers I would like to say that my interactions with this company were extremely positive. I heard about Veterans United through a representative from a different mortgage company. When they couldn't help me because they were not licensed in my state, the representative enthusiastically started telling me about Veterans United. I am so glad that he did!!! Now it is my turn to let others know about my fantastic experience with this company! Many, many THANKS!
I thought that my first mortgage with Veterans United was too easy to be believed but it was wonderful ! Now my second one proved to me that this is how this outstanding organization does it every time.
Thank You so much.
I honestly, can’t stop raving about veterans united. I feel like anyone looking to purchase a home should go through them. There skills, customer service is unmatched. I always felt like I was number 1. Thank you for making my family’s dreams come true.
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Superb customer service and extremely seamless refinance process. I was most impressed with their mostly online system which helped expedite the document collection/refinance process which could be slow when using paper copies. Highly recommend to anyone looking to finance or refinance a home, they definitely take good care of their active duty military servicemembers and veterans!
Overall outstanding team effort 👌
Thank you so much!!!
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This team has your back all the way
They have taken a long and sometimes confusing process and made it a low stress friendly visit . I would recommend them anyone friends and family
Our loan coordinator was unresponsive on many of the days we were trying to contact him. We were supposed to close on September the 10th but didn't hear from the loan coordinator or loan specialist that day. They ignored our realtor and us despite us calling and emailing multiple times. We closed on September 15th primarily because our realtor was able to coordinate with someone more senior than our assigned loan team.
Response from Veterans United
Hi Nicholas, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate is availble to discuss your experience directly. It is our goal to provide expert and reliable communication through a dedicated Loan Coordinator. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Veterans United is as easy of a process as it gets with very professional and knowledgeable loan teams. The website makes the entire home buying process super simple and gives you everything you need at your fingertips. I absolutely loved my experience with my loan team through Veterans United and plan on being a lifelong customer and referral sponsor! Thank you again Veterans United!
