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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,045 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,045 unfiltered reviews

Starting on Page 5598 of 15,135. Return to Page 1

4.5 out of 5 Stars

These people are ready help and serve!! Great experience!!!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

I never bought a house before and was very nervous at first. They made less stressful. Thank you

headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

2.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars

The VU portal was magic! Simple and efficient. Made the documentation process a joy. As a former realtor and a 20-year veteran real estate attorney, the closing process was bar none!! Thanks!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Overall I'm extremely happy that I went with Veterans United. Everyone I spoke to Patrick, Arron, Sarah, and Trenton were all very helpful, knowledgeable, and extremely pleasant to work with. I look forward to working with Patrick in the future with any other questions I may have.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars

Veterans United made the entire home buying process quick and easy! My loan specialist and her team worked around the clock to ensure we were able to close on our dream home.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

10/10 would use again

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

This company actually cares and works with you to achieve the goals that you set not the goals they set for you.
This is my 3rd time financing thru Veterans United and they are Number 1 in my opinion.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Check into Veterans United. They work with you and is there for you. They get it. They have the best people around. I had my doubt about them at first, but after talking to Tim and his team they put me at ease and showed me what they could do. They were great to work with.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

3 out of 5 Stars

Dawn Williams-Heckman was an absolute delight and greatly alleviated the end of the process when Travis and his team could not pull the weight. If we could give her a rating, it would be a 10.

Response from Veterans United

Hi Jackson, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out how the communication broke down and where as well as what may have caused you to feel this way and to ensure a better experience for future customers.

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