Veterans united was completely inept in working thru our loan. The miniscule paperwork that came up day after day caused so much dissatisfaction. We could not believe day after day what underwriting kept finding. We were delayed 5 days in closing, left homeless, had to pay movers, move our move date. Most horrible experience of our lives.
Response from Veterans United
Robert, we value your feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you again for your service.
It was quick and easy. Couldn’t be happier.
Thank you for all who helped us get our dream home.
Veterans United is the “USAA” of home loans
I’ve worked with Ashton Zeigler for now the third (!) home mortgage and each and every time has just been an absolute pleasure. This man has always been extraordinary and is an absolute professional: first from notifying me of the VA IRRL (and the incredibly low rate!), to walking me step-by-step through each part of the buying and now the refi (x2!) process, and with all of the background legwork and coordination w/ the title company, taxes, actuals, and god knows what else! Without a doubt he’s also one of the nicest and honest people I’ve ever worked with!
I couldn’t have asked for better representation than from Veterans United and ESPECIALLY from Ashton. Leaders - if you’re reading this, give this man a promotion! And Ashton - if you’re reading this, thank you from the bottom of my heart, brother!!!
It has been a great experience to have them serve me.
If I could recommend a higher amount I would. Thank you so much for making this such an easy process.
Loan team did a great job. Helpful and informative.
My second VU loan.
Veteran's United is the best thing that has ever happened to me financially. The way they help you through every step of the way is comforting, especially given the vast misinformation surrounding the VA loan process. I wouldn't trust anyone to handle this gigantic decision in my life more than the team at Veteran's United.
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My experience was awesome with VU. From the start to the finish. If I Ever wanted to buy a home again Veterans unit will be my #1 chose i would recommend them to everyone i know that wants to buy a home. I'm a first time home buyer I was a little nervous but they made me feel so comfortable. Thanks to Veterans united I own my first home.
I’ve bought multiple homes through Veterans United and there the very best I Promise you that!
