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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,680

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 430,680 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Loan Officer: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Overall experience was well over what I expected.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

3.5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

If you are looking to buy a home, I would highly recommend that you go thru Veterans United. You will be treated with the respect you deserve and they will go out of their way to ensure that your journey to buying a home will be worry-free and the best experience ever. Thank you Veterans United for helping us buy our home!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Such a smooth process that was explained thoroughly every step of the way. The entire team was readily available and incredibly helpful/knowledgeable. The realtor they recommended truly cared and provided absolutely amazing service. I would recommend Veterans United to any Veteran 100%.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

They make refinancing a breeze. Everything's at your house and on the computer. 3

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team or a better experience!! Thank you from the bottom of my heart!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Makes own a home easier and simpler towards veterans needs.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

1.5 out of 5 Stars

Most difficult home purchase process I have been through when it should have been the smoothest.

Response from Veterans United

Thank you for this feedback Matthew. We understand how the home buying process can get stressful, especially when property type and calculations are not where you thought they would be throughout the loan process. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Please do connect with one of our Client Advocates. We are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Excellent service!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veteran's United and specifically Rett Thompson are OUT-FRICKIN-STANDING!!!!! He does your organization proud, and I would work with him anytime. Last year I was able to purchase my first home and Rett & Caytlyn made the experience an enjoyable one. They were both available to answer every single question I could think of and some that I couldn't! Rett even contacted me a year later about refinancing at a lower rate and made that possible as well. My family and I will be forever grateful to Veterans United and to Rett Thompson. 4.0s across the board!!!!Former RM3, current Fire Lt.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend
headshot image of Staci Conley

Loan Officer: Staci Conley

NMLS# 1926930

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

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5 out of 5 Stars
Would Recommend

Surprisingly smooth experience. Thanks so much!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Absolutely the BEST home buying experience I have had.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Excellence! Nothing less!!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Loan Officer: Nicholas R. Schuster

NMLS# 9616

More Reviews

See all 430,680 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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