Overall experience was well over what I expected.
If you are looking to buy a home, I would highly recommend that you go thru Veterans United. You will be treated with the respect you deserve and they will go out of their way to ensure that your journey to buying a home will be worry-free and the best experience ever. Thank you Veterans United for helping us buy our home!
Such a smooth process that was explained thoroughly every step of the way. The entire team was readily available and incredibly helpful/knowledgeable. The realtor they recommended truly cared and provided absolutely amazing service. I would recommend Veterans United to any Veteran 100%.
They make refinancing a breeze. Everything's at your house and on the computer. 3
I couldn’t have asked for a better team or a better experience!! Thank you from the bottom of my heart!
Makes own a home easier and simpler towards veterans needs.
Most difficult home purchase process I have been through when it should have been the smoothest.
Response from Veterans United
Thank you for this feedback Matthew. We understand how the home buying process can get stressful, especially when property type and calculations are not where you thought they would be throughout the loan process. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Please do connect with one of our Client Advocates. We are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.
Excellent service!
Veteran's United and specifically Rett Thompson are OUT-FRICKIN-STANDING!!!!! He does your organization proud, and I would work with him anytime. Last year I was able to purchase my first home and Rett & Caytlyn made the experience an enjoyable one. They were both available to answer every single question I could think of and some that I couldn't! Rett even contacted me a year later about refinancing at a lower rate and made that possible as well. My family and I will be forever grateful to Veterans United and to Rett Thompson. 4.0s across the board!!!!Former RM3, current Fire Lt.
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Surprisingly smooth experience. Thanks so much!
Absolutely the BEST home buying experience I have had.
Excellence! Nothing less!!!
