Very efficient and easy to work with!
Ella Owens made my experience extremely easy and efficient. She went above and beyond to ensure I had all the information I needed and that my preferred timeline was met. With traveling and being out of state, she facilitated the process and completed everything in a way that may not have been done otherwise. Regardless of the time of day, she kept communication that assisted me even while being in different time zones. She maximized multiple methods of communication via phone, text, email, and the online portal. I highly recommend Ella for future loan needs!
Made a stressful experience as easy as they could and I would absolutely use them again
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I loved how smoothly the entire process went.The only thing I would recommend Veterans United update is that once you submit the initial paperwork, including the financial docs, it does a hard credit check, which I wasn’t anticipating. I’m sure most folks want to know when a hard credit check is being done or be given the option to not do it until they are ready.
Great company
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I have already recommend them to numerous people I work with.
Overall experience was great, as long as you stay on top of your To-Do’s checklist the whole process is painless.
I can't thank The VU team enough! Kathleen and Jeremy were absolutely great to talk to anytime and total professionals! I would definitely work with them in the future!
There was an issue with lack of communication between the lending team and my realtor. That is my only grievance. Everything else was easy, smooth, and overall a pleasant experience.
