Rett is the best. So glad I chose VU. Thank you so much, Rett and the team.
kept me informed during the entire process. made at as easy as possible.
Leanna is a wonderful person to work with, very honest. When ever have questions she respond’s as quickly as she can.
Just a pleasant lady to work with. You need to hold on to her!!!!
Veterans United was awesome to work with. Navigating the whole process of home buying was not as stressful and the team I had answered any questions that came up. Plus, contacted me to take advantage of achieving a lower rate of financing to lock in, which will not get any lower.
VU is an awesome company. Keep up the good work!
This is the second time I am doing refinance with Veterans United. The first one I did with them was OUTSTANDING and one of the best service after several refinances I have done. The recent one I did was bad. Very poor communications lost track of status during different stages of the loan, and unprofessional Loan Officer(Phil). There was a verbal promise by the Loan coordinator that was not even certain. Both of them were unapologetic about their actions until the last email.
Response from Veterans United
Dennis, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available to you for more information and looking for ways we can improve. Thank you for your service and for allowing us to service your home loan needs.
Working with Veteran United was a good experience for soldier. Veteran United treat us with dignity, very professional from the beginning to the end. It is hard in this age to find a company where all the staff very knowledgeable, act professionalism and treating us with good service. Also the online portion very well organized and very well inform, the best service.
Thanks for everything!
