I didnt like that I had to keep asking questions and logging in for updates, there were times that documents were requested but I didn't find out until the day they were due. Outside of that Jon and Kyle were super nice and responded very fast to my emails.
Response from Veterans United
Thank you for being honest with us about the conclusion of your loan process, Jarrett. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road.
This is the best team of experts to assist in your home buying efforts. From day one conversation to closing they handled everything professionally.
Recommended 10 across the the board! So glad we did it!
As a first time buyer i can say this was as paint by numbers Barney style you can get. Everything you need to get done is either on the site listed as to-do or with your agent. Like i said i was a first time buyer if anyone else was easy to use like Veterans United i would be shocked.
Take advantage of a great opportunity to fulfill your dream as a homebuyer and get the best support when working with professional representatives during the process.
Nothing but great things to say about my experience with Veterans United.
Veterans United is simply the best for Veterans. I worked with Veterans United once in 2018 which was a great experience, but unfortunately I didn't get a home that time and continued to rent. I came back to them in 2020 as I relocated from FL to PA because of the great experience I had the first time. In 2020 I was able to purchase a home and couldn't be happier with my experience. This time they continued to exceed my expectations and again have the best customer service. They are knowledgeable, reliable, and take the time to answer questions while making completing the requirements very easy. With their help I was clear to close over a week before my closing date.
My first home buying experience went above and beyond what my wife and I could of asked for.. They provided the most outstanding service one could ever dream of receiving. I am beyond satisfied with my experience and highly recommend them!!!
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I would recommend Veterans United Home Loans.
The home buying experience that my wife and I had with Veterans United was easy and stress free. It was made that way thanks to our loan specialist Tony and his team. I would highly recommend Veterans United to any of my friends and family. Being first time home buyers, my wife and I didn’t know what to expect and Veterans United made the experience enjoyable. We could not be happier with this huge step that we accomplished thanks to Veterans United.
