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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 393,199 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

I had given up on my first home search a few years ago because I did not understand the process of getting a VA Loan or even a COE, and my trials became so frustrating that I gave up on it. This fall, I decided to look into it again, and I was led to the Veterans United website. Before I gave them any information, I searched online for whatever information I could get through reviews, discussions, awards, and the BBB. The overarching sentiment I found was that no matter when or where I got information, their clients were pleased and trusted Veterans United. So I took the jump and made an inquiry.After working with Veterans United Home Loans and finding, buying, and moving into my dream home at least a year before I thought I would even find anything, I am incredibly impressed with the outstanding service and much needed support they provided throughout my entire home buying process.From the moment John contacted me, he and the rest of my team - Ryan; Chris, my realtor; and later, Zach — demonstrated a genuine commitment to helping me achieve my dream of finding a home. John was not only knowledgeable but also thankfully patient in guiding me through each step of the process. He took time to address all my questions and concerns, ensuring that I felt confident and informed at every stage. My biggest relief was when John got my COE. That was my obstacle before, and that’s when I realized I should have contacted Veterans United the first time. The online tool at MyVeteransUnited took away a lot of the stress by keeping track of what I needed and having everything I needed to do on my To-Do list. It kept me on time and organized.I appreciated the personalized and compassionate approach of the entire Veterans United team throughout the entire process. Thank you, Veterans United, for making my home buying experience not only successful beyond my expectations but also truly exceptional and reassuring. Thanks to my outstanding team, I am setting nicely into my new home.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

I have bought 4 homes now and this was my best experience with lending team.Aaron was informative, and took care of all my questions along the way. His team shared his enthusiasm to make sure we were well taken care of.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Veterans United made the process so much smoother than I ever thought it could be! The team was incredibly responsive to questions, and we were even able to close early. I highly recommend Veterans United.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Very helpful and understanding. Explained anything I had questions on being a first time home buyer

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Good God fearing team, beautiful spirit...

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I’d also like to recognize our loan coordinator, Laura Patterson. She was fantastic as well.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Tiffany Casey

Loan Officer: Tiffany Casey

NMLS# 2061431

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Ted was good, got us an awesome rate and closed on the house no issues

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

all I can say is, the Lord is good all the time

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Kelly Herigon kept me updated throughout the entire experience.I would highly recommend her.Definitely extremely knowledgeable and at the top of her game. She worked late on Christmas holiday to ensure the deal went through. Just an amazing person.Everyone at VU was just a true joy to work with.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

They have have your back from hello to congratulations on your new house. Super friendly and easy steps to follow.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Veterans United has always been a pleasure for us to work with. I currently have two sons serving in the military and they are looking at using Veterans United for their first home buying experiences.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

When I was ready to give up Scott and his team pushed me through to the end. When things seemed to start going south Scott and his avengers came to the rescue and pushed things forward. A big shout out for getting this across the finish line and making my piece of the American dream a reality.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

From start to finish, Rob and Mark were great! We are very happy with how closing went and that we got a good interest rate considering market conditions.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Merrie Ellis was wonderful to work with.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Marie, Caitlin, Logan, Dyneisha, and Mitchell of Vertans United and Agent. You remember their names because of how thoughtful and caring people they are that treated us as if you were their family. Always effectively communicating and professional above any reproach. Answered all questions and made sure that we knew they were there for us at al times. We will never forget this experience because of the personable and responsive team they are. From the Start to finish, this was an excellent and a beautiful class act of respect not only to myself but to all Veterans. Words can't express how greatful in my heart and how deeply I appreciate all of them from the bottom of my heart. They were simply sensational! Great team work!
Thank you again.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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