Not every lender will walk you through every step of the home buys process. Not every lender will set you up with realtors that know how VA homes loans works. Veterans United made buying my first home easy.
Extremely helpful, friendly, courteous and knowledgeable. Kept me informed during every step of the process. Got us in our new home before the original closing date and before Thanksgiving. Sent us a gift after closing.
I can't express enough the gratitude I have. Each time I've worked with you guys has been a wonderful experience. Thank you so much!
They changed my family's life we love our new home the kids have been so happy with there new place
Andy and his team did a great job. Good communication, on top of the entire process while the seller had to extend the closing date five times. I am sure they were as frustrated as I was, and they remained professional and focused.
VU truly has Veterans and their families best interest at heart. The process was easy and the team helped us through every step of the way. I would recommend Jenny Kolan and team to any future veteran home buyers.
Horrible and frustrating experience...had to delay closing due to VU's failure to provide documents in time for the appointment. Last minute verifications should have been checked completed sooner. Would not recommend VU!
Response from Veterans United
Thank you for sharing, Donald. A member of our Client Advocate team will be researching this further to determine how we may improve our service for future clients. If you would like to further share your experience with our team we would value the opportunity to learn more. We want to thank you for your service and for choosing Veterans United.
Interface between underwriting and closing, especially closing, and timeliness providing packet to Title company could improve
As a first-time homebuyer, I cannot imagine the home buying process being any easier and straight forward than what we experienced with Veterans United and the support from Lee Sattler and his team. From the easy to use online portal provided by Veterans United, to the personalized service we received from Lee and his team, it leaves little to remain asked for. I would recommend Veterans United to friends and family and would return to Veterans United for any future property purchases.
Hands-down the best experience I have ever had dealing with funding a mortgage and buying a home. The process was flawless and the people were exceptional and most importantly Nathan. I would recommend your service to any veteran and will be recommending them to every veteran I know.
Look no further! Veterans United is here to help us veterans find a home. Smooth and easy process, around the clock assistance, very helpful staff, and the list goes on.They made this process a very positive one. The team makes you feel very comfortable and helps with any concerns/questions you may have. They will fight for the best results, I’ve witness it and I am now a very happy homeowner. Thanks to them, I’m closer to my son and found a beautiful house. They will lead from the front until the job is done. Thanks VU team!
Veterans United truly has the best interest of the Veteran in mind, making the process quick and easy, taking the stress and pressure out of buying a new home. Veterans United will always be my go to for any future home loans or referrals.
VU is the simply the best at helping get Veterans into homes I was able to send in the requested documents, let them work their magic, and was cleared to close 20 days from start. I always recommend VU to other Veterans first.
Entire team was fantastic! I didn’t have to think or worry about my loan and home buying process. Easy as can be! Anyone looking for a home and a worry free process should use Veterans United!
