Loan officer Nate and his team did a great job helping me getting a house. Very considerate and were able to accommodate my needs! Thank you all.
This is our 4th home purchase using VU (yes, we move too often!) and each one has been as stress free as it can be. The online system VU uses for all the documentation is very sophisticated yet very user friendly. I cannot think of anything they could do better short of making my house payments for me. Truly exceptional in all respects.
Overall, a flawless and smooth experience! I did not feel stressed at all! A superstar team!
Dustin and associates provided excellent customer care. This is the second home Dustin has assisted me with purchasing. He has made the experience so easy. I was not stressed or overwhelmed at all. I knew when Dustin was assigned that I would not need to worry. I would highly recommend Dustin and all associates that assisted with this home purchase.
Thank you,Tamara Carr-Shaver
From start to finish WE are very grateful for Chris Solomon ands his team they did an outstanding job helping with our home loan.
It was such a nice touch that VA sent a house warming gift- I don’t know who picked out the items but they were adorable- thank you so much.
Highly recommend doing business with VU. Great Team!
I was recommended universal property for homeowners insurance by veterans united. Needless to say my policy was suspended on day one and still is. Even though a check was sent out and the title company gave them the check number. Needless to say it's still suspended and will not be back dated. Hopefully nothing happens to the house while it's suspended. I contacted my real estate agent majority of the time to get answers.
Response from Veterans United
Hi Daniel,
I’m really sorry to hear about the frustrating experience with your homeowners insurance. That’s definitely not the peace of mind you deserve after closing on a home. While the insurance process can be tricky, especially with third-party providers, I can completely understand how concerning it must feel to have your policy suspended from day one.
We’d like to help get you in touch with the right people/company who can assist with this and figure out what went wrong. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into this further for you.
Definitely an amazing team to work with. It was an amazing and quick turnout and they helped keep a lot of stress off of my back.
The entire team that worked with my family to buy this house was amazing. We couldn’t be happier with the service we received from them. I will be recommending you all to any of my veteran friends looking to buy a home.
Kimberly was outstanding! Will highly recommend her and Veterans United.
