The first time doing VA and going through Veterans United and we will never use anyone else!!! Fantastic experience!!
100% thumbs up. Will recommend Veterans United to any Vet seeking to purchase a home. The online portal is very easy to navigate and upload required documents, as well as track progress. Thank you!
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Other than the multitudinous issues with the agent you recommended, our experience with Veterans United was brilliant. Will definitely recommend and use again if ever in the market again.
Everyone throughout the buying process made it very simple and straightforward, which we appreciate.
Veterans United has many programs for Veterans. They will try and get you what you qualify for as best as they can. This is my third time using them even when they couldn’t compete with someone giving me a better deal. They told me to go with the other offer because it was the best deal for me. But they didn’t give up without a fight. I would recommend any Veteran to try them first for a home loan.
My home loan team was very helpful throughout my home buying process. At times there were some lack of communication, but everyone was quick to accept fault and help my wife and I get to where we needed to be. I would recommend this company to all of my friends that have served in the military.
Overall VU did a great job helping me with my first home. The website was user friendly and task list made it easy to update required documents. My loan specialists worked very hard with realtor throughout the process. I gave 8 because i felt some last minute details needed phone call discussions, not simple email answers. It's a stressful life event and hoped they would've been as personable at closing as they were starting.
These guys are really there for us Vets and want us to get into our homes or refinance.
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All I can say it's a huge process. Stay on top of the paperwork and keep the process going. I am not saying that it was a bad experience because the people were great. Nice to talk too but sometimes pretty frustrating.
Response from Veterans United
Thank you, John. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!
Listen to your team. They have been through for sooo many times and know the ins and outs of the current market. Accept their feedback and choose wisely. By listening and being readily available I was able to get the house of my dreams and close without delay. Thank you Veterans United.
