Overall, I’m happy with the services received from VU. I would’ve preferred all documents go through my real estate agent for me to sign. It seemed like the “to do “list was never ending… I would sign one and three hours later there would be a new one.One week prior to closing, I received 20% disability compensable benefits from the VA… When I inquired about any discounts, I was told to contact state of Arizona or county….Like it was too late to ask for anything to be discounted via VU. Still unsure if I should have had any fees discounted. Overall, I’m happy and will likely use VU again.
Thank you.
My team was so great. I will use them again recommended them to future buyers
Awesome team, answered all questions promptly and made me feel comfortable and secure with refinancing. I appreciate all who helped.
Very smooth. Good communication
The entire process was unbelievably smooth and informal. Not once was anyone on my VU team anything less than welcoming, pleasant, and unquestionably attentive, going so far as to answer my questions on nights and weekends, even when told there was no rush and it could wait until the following morning/Monday.I shopped around for two years, on-again off-again, and each time I reached out to VU to start the process I was treated as though I was next in line to sign closing documents. They never make you feel any less important, regardless of where you are in the process.If the team that helped me is anything to measure by, then VU has undeniably fostered an environment of honest, open communication and true care for the people they serve, because that's what they make you feel like: a person, not a customer.This may be my only frame of reference for a home buying experience, but I'd be willing to bet my bottom dollar that VU is unbeatable across the board.
Nothing can be added when you had the best!!
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This will not be the last time working with Evan, Monica, and the team. I was skeptical prior to contacting them. Now I have a warm and fuzzy VU and will use them in. The future
Highly recommend Neil Hansen and VA! He helped us all the way through the process in approving our application.
Thank you, Neil and Team!
I really can’t thank you guys enough for putting me in this house thank you so much
To my loan team at Veterans United I say thank you and you made my home buying purchase flawless and I will definitely recommend Veterans United (especially Jacob, Anthony, Katie and anyone I may have forgotten) to anyone else who is looking for a great home buying experience.
