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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,491

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,491 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Veteran's United helped me with every step along the path to finding and buying a home. Customer service was exceptional, everyone involved from beginning to end was very helpful and made the process easy. Highly recommend to veterans looking to purchase a home.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Every step of the loan process was smooth and professional. I was informed of what was necessary to proceed at each step and was kept informed of what to expect next. I would highly recommend Veterans United to other veterans.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

If your trying to buy a house and not sure how to start the process, I highly recommend Veterans United!

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

I think the entire team was wonderful to work with and is a credit to their industry. Everyone was very helpful and patient through the process. When some things didn't work out or more information was needed they were quick to let me know. The entire process was low stress. The team was the definition of professional.

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

4.5 out of 5 Stars
Would Recommend

I loved my experience with Veterans United! I will never use another company again after their level of customer service! So professional and helpful.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to potential veteran homebuyers 10 of 10 times. My loan specialist, Mitch Casteel, and his team provided constant checkups and excellent service. Interactions with my team alleviated those first-time buyer's jitters in 2019 and I was grateful to work with the same team for my refinancing in 2020. Shout out to Marty, Jess, Aaron, and all those associated for all the work they do. Thank you Veterans United!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

I have been through a few home loan processes and this one, by far, has been the easiest and smoothest! I am very impressed!

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
Would Recommend

My first experience with Veteran's United has been a positive one. I haven't received my first mortgage bill yet, but I don't expect any surprises. I absolutely recommend giving VU an opportunity to handle your mortgage needs.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Marjory Christensen

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

It was an amazing experience overall. We did not experience any unexpected issues during the entire loan process. It never ever felt like it was difficult, and from beginning to end was just a simple and well organized transaction.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

As a Veteran who has an engrained need for process and order, Veterans United Home Loans hit very target, checked every box, and built real trust with me and my family. They did this through amazing customer service in, Joel Dieber our Loan Specialist, and a great user experience from there Client Portal website.
This is the second time I have used Veterans United and Joel and I will share how great the expereince is with everyone I know, in fact, I have already. Thank you Veterans United Home Loans.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

More Reviews

See all 430,491 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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