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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,642

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 383,642 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Every since my first home buying experience with Billy and Veterans United back in 2015 I always knew that I would return and have referred friends for service.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
Would Recommend

Overall, awesome experience. The whole team was very responsive and was willing to work on our schedule. I will definitely be working with them in the future.

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

3 out of 5 Stars
Would Recommend

Everything in their control went well, had issues with well and home appraiser saying the house was something different than it was.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I’m absolutely delighted to share my exceptional experience with Veteran United. Their unwavering commitment to assisting veterans with home loans is truly impressive. Right from the start, their team displayed a profound understanding of the challenges veterans might encounter in the mortgage process. Their patience and guidance were invaluable, ensuring I comprehended each phase and the array of choices at my disposal. Their dedication to open communication meant that I never felt uninformed, as they promptly and comprehensively addressed any inquiries I had. If you’re a veteran seeking a reliable partner for your home buying journey, I wholeheartedly endorse Veteran United.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

My home buying team were outstanding. This was our first purchase and it was smooth and fast. Everyone was eager to help and stayed in touch but not to the point where it was aggravating but welcoming. They are warm and friendly and you can never text or call them too much. I loved their energy from start to finish.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Dene’ was my favorite person of all. She championed the details of her work and seemed to really care about getting things done for us. It was a pleasure working for all the team at Veterans United!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

We really appreciate you guys can't wait to refer you👍👍👍👍. Thanks again for a great experience, The Pollard Family.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Shawn and his team where exceptional. The communication was always there with no delays. They made this whole process seamless.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

2.5 out of 5 Stars

Eric Hermann did a great job, Levi Price did a great job. When our process got to Underwriting they could much more efficient on the vets side by providing a complete list of ALL documents they requires and do this in the very being of the process. It would be easier and less stressful. Getting a request every 2-3 days for yet another document will put some people over the top. Some of these documents were already provided. Maybe in a different format but with the exact same information on them. I rte the Underwriting department a 3. Some vets don't have the capibility of getting some of the information. I feel bad for them if they are trying to get thru this process.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

We had the best team that got us in the house we wanted. Actually pretty quick too. A special thank you to everyone of you.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

1.5 out of 5 Stars

Be sure to check out your house before you actually sign papers with anyone read the small lines and the big lines look inside walls and outside walls and inside the home house with a stethoscope lens to be sure that you're able to afford the repairs and or the possibilities to acquire the home be extremely sure to check the roof and any Heating and gas issues and Air issues

Response from Veterans United

Qulandus,

I’m available if you’d like to discuss in more detail with me. I've emailed and left a voicemail with all of my contact information. Please reach out right away if I can clear up any lingering questions or concerns about this. I'll help however I can.

Most sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

More Reviews

See all 383,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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