I believe that the idea of veterans United is awesome and from others I’ve been told great things from low closing costs to no closing in most instances, but for some reason we paid 2,000 in closing fees which when I talked to others they thought that was way out of range. I just wish the process was more open, the kind of communication wasn’t there I generally had to text or email and ask for someone to call in order to get a response which even then took until noon CST for anyone to get back. I wasn’t given the 3 day mandatory final closing fees and costs worksheet which by federal law I’m pretty sure is supposed to be given. I just wish this was a better overall experience so I could let other veterans know the opportunities they have.
Response from Veterans United
Hello Matthew, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While I am glad that we were able to assist with bringing your final fees down, having outstanding taxes for a property can certainly cause issue and or delay. We do not directly control the majority of these costs (ie taxes and insurance), we appreciate your calling attention to this aspect and we value your feedback. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.
I would highly recommend family and friend to go through Veterans United for finance their future home
Working with Veterans home buyers you would not regret it.... Highly recommend.
From the moment I applied for a loan everything was easy. All questions were answered quickly and all steps processed very quickly. We were very impressed
Veteran's United and Meghan Buchert are a winning team that makes home buying a breeze with peace of mind. You’ll be glad you chose this team!
Ready to see for yourself?
Experience first-hand why 364,808 homeowners give us a perfect score!
Over the years we have bought eight different homes, some with VA loans and some with conventional loans. Veterans United was hands down the best lender we have ever worked with. They know how to navigate the VA loan process exceptionally well and they do it with speed and professionalism.
I give veteran 100 all day
It is fairly easy. I would suggest you be ready to ask questions. From the beginning to closing!