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I had a great experience with Veterans United! They are here for the Veteran and were very helpful during the entire process! A+
Veterans United honestly made purchasing a new home less stressful than usual. They kept me updated on every step, explained in detail what was required from me and how to complete them, very responsive to all my questions and I never had to wait more than hour for a response, even on the weekends. They assigned us an amazing real estate agent to work for both the selling of a home and the purchasing of a home. I highly recommend Veterans United, you won't be disappointed.
We also worked with Nicole Richarson who was phenomenal at keeping us informed and answering our questions. She was willing to work with us to overcome communication difficulties and the challenge we had with our loan. She responded to emails, text messages, and phone calls quickly and courteously. Nicole was willing to break down multiple parts of the process so we could understand them better and included detail that would help answer follow on questions in each of her responses. Additionally, Amanda Butler responded very quickly to the question that we had for her and provided detail and specifics for clarity. These two ladies were key in getting our loan closed with all details finalized.
A big thanks to Karol and Melissa Hodges for putting up with me and doing the extra.
The team was very professional and knew what they were doing. They made this experience very smooth for me and my family.
Easiest and most hassle-free mortgage experience I have ever had.EXCELLENT. Always available and promptly answered my questions. Easy to talk with and showed extreme patience while dealing with a "NERVIOUS" home buyer.
