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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,817

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,817 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The home buying process was awesome with Veterans United! The team they assigned to me was amazing! Thank you Veterans United!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Veterans United was a pleasure to get involved with for our mortgage. I highly recommend them to all veterans that need assistance with a mortgage.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

1 out of 5 Stars

The APR was one of the few good things about this experience. Seemed to be a lack of communication on the lender side between coworkers. We have bought and resold seven properties before this one, and this was by far our worse experience. The fee we was charged definitely did not match the service that we were provided...i will not recommend anyone to veterans united.

Response from Veterans United

Bradley, thank you for sharing your valuable feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

This company is the best without all the hoops to jump through. Veterans supporting Veterans

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I am so grateful to my team that Veterans United assigned time me Steve Kincheloe, Justin Menard, and Codi King. They did a tremendous job in securing my loan and it’s processing in almost record time of 30 days, they understood my situation and worked hard to make sure I was in my home in record time. Sincere thanks to my team and everyone at VU that helped us in finding our forever home.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

VU was there with us every step of the way, even when I had dumb questions.
They were professional and took the time to explain everything along the way.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

The last time I bought a house (around 2001) everything was so confusing and stressful. Veterans United took care of everything, making the home buying process so easy. Everyone I dealt with was top notch. Highly recommend Veterans United!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Connell

Loan Officer: Jon Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Thank you for everything. You all made a dream come true.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

This was such a painless process. Veterans United has such a great team or motivated individuals that are there to help and know what they’re doing.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Y’all beat USAA.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

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5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

It was a very pleasant experience with people who are evidently good at what they do. No wasted time. No wasted effort. Very pleased!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Great teamwork closed in less than thirty days

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Overall I had a phenomenal experience with mike and his team, I am so glad I clicked on the ad while viewing potential future homes, Thanks again Veterans United

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

More Reviews

See all 424,817 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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