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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,487

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Very good answering questions and help with problems

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

It has been wonderful dealing with Veterans United. This is my 2nd time using you and has been a great experience again!!! Thank you!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Everyone was very helpful.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Cal has been awesome throughout this entire process. He has kept me up to date with every step and was always able to answer my many questions. The rest of the team were great and were reaching out to me to see if they could help in any way also.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

Great people to work with. Sarah and Melissa are fantastic..!!!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

All concerned were very helpful and responsive. I am confident I will utilize their services for any additional needs I may require.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend

The whole team was very knowledgeable, helpful, and very responsive with questions, I’m glad I chose VU. Overall a great experience with my first home loan. A special shout out to Ellis,Micheal, and Dalton, thank you guys for all the help, it was great working with you guys!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend

Amazing all my questions were answered promptly.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

Todd and Ben are the best

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend

Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

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5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! Such an easy process, and they truly care about the veteran community.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

It was a great experience all the way through. I really didn't have to worry about anything.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

More Reviews

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