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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,777 reviews
419 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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Starting on Page 67 of 16,026. Return to Page 1

4.5 out of 5 Stars

If you are looking for a VA Home Loan agent who cares, look no further than Mark Manos. From our very first conversation to the day we closed, Mark made us feel like we were his only clients.
The home-buying processes, especially navigating VA loans, can be incredibly overwhelming, but Mark completely took the stress out of it. Here is why Mark is outstanding:
• Unrivaled Dedication: He consistently checked up on us, keeping us updated at every single turn so we were never left wondering what was next.
• No Dumb Questions: Mark answered every single question we had with patience and clarity. He never made us feel like we didn't know what was going on; instead, he took the time to educate and empower us throughout the entire process.
• Genuine Care: It is rare to find an agent who is as personally invested in your family's military homeownership journey as Mark is. He doesn't just close deals; he builds trust.
We are incredibly grateful for his dedication, expertise, and guidance. If you are a veteran or active-duty service member looking to use your VA benefit, do yourself a favor and work with Mark Manos. He is the absolute best in the business!

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars

Made buying easy and were very communicative with every step of the process

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Our loan officer Melissa Kunkel and the rest of her team went above and beyond throughout our entire home-buying process. Since we’re a military family and couldn’t be there in person to ask questions and such, having a team that was so quick to respond and explain things made the biggest difference when it came to the buying process. We are an active duty military family and have bought in two other states and her and her teams help was hands down the best overall experience we’ve had when it came to buying a home. They were always willing to answer our questions and offer whatever guidance they could, which helped us feel informed and supported from a distance.We’re incredibly grateful for Melissa’s patience, responsiveness, and care. Her and her team made a complicated process feel much less stressful and overwhelming, and we would absolutely recommend her to anyone looking for a knowledgeable, supportive loan team.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

My experience with Veterans United was out of this world. They treat you with utmost respect and kindness. My team handled my concerns with erroneous reasoning and they had them taken care of quickly and provided a solution that was easy and effective. Highly recommended for anyone.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Photo submission from Amanda V.

First home! Couldn't have been easier with Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

I enjoyed my time with the VA United home loan. They mean the process very easy communicated very well.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Everyone was helpful and made themselves available when we had questions or concerns. It was truly a pleasure to work with Mr. Roger and Selina. Thank you again.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Photo submission from Kevin L.

My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars

Veterans United Loan team walked us through the process step by step. They kept us well informed at every stage and quickly answered any questions we had. We just want to say thank you very much because, with your help, we can walk hand in hand to our new home. Dorna & Clarence

headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Outstanding Experience with Veterans United Home Loans!My family and I recently closed on our new home, and I couldn’t be more grateful for the outstanding service and support we received from our loan officer, Tim Spears and his entire Veterans United team.From the beginning of the process to closing day, they demonstrated professionalism, dedication, and a genuine commitment to helping our family achieve the dream of homeownership. As an active-duty service member preparing for a PCS, purchasing a home came with unique circumstances and challenges. Their guidance, responsiveness, and willingness to answer our questions made the entire experience much easier to navigate.What stood out most was their commitment to keeping us informed, addressing our concerns, and helping us move forward with confidence throughout the process.Buying a home is one of the biggest financial decisions a family can make, and having a knowledgeable and dependable team makes all the difference.I want to extend a very special thank you to Tim Spears and everyone at Veterans United who helped make this milestone possible for our family. I highly recommend Veterans United to fellow service members, veterans, and military families looking for a team that truly understands their needs!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

My team was excellent! Thank you Robert, Melissa and my realtor Maria!

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Photo submission from Johnny M.

Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋‍♂️🏠👍

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4.5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

Scott and Daniel stayed in touch and worked through a situation with a private road and still closed early. When talking to both felt like we were old friends getting business done. We will use them again in the future.Damon

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Working with Jake as my loan officer made the entire mortgage process an absolute breeze. He was incredibly responsive, always making himself available to answer my questions and patiently address my concerns. I highly recommend him to anyone looking for a dedicated, efficient, and supportive loan officer.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

It's no secret that buying a home is stressful. The stress on this purchase had to do with insurance, negotiating with sellers, and getting inspections done. We had zero stress or issue with Veterans United. Brian and Cierra were awesome. Kimberly Hurtado was also very helpful and checked in on me frequently. I know there are more team members who helped with this that are behind the scenes. You guys are all awesome.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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