Everything went so smooth and they definitely know what they are doing . Every interaction with them was pleasent and they answered every question I had
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
VU took great care of me. They made the process simple and smooth and kept me informed at all times. My loan officer and my underwriter (Chase L and Sarah L) were absolutely top-notch.
I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.
With all the road blocks we have had while trying to purchase our first home Todd has done an outstanding job at making it as stress free as possible. He has made this process so enjoyable and I highly recommend working with him
Outstanding team work
Easy and super straight forward and answered every question I had.
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Charles was very knowledgeable and responsive. He made sure that I was taken care of in every way possible.
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
This is the 3rd home purchase that Matt Landis and his team at Veterans United has helped us with. Very pleased with their professionalism and knowledge. They make/made the process as stress free as possible. They're always just a text or phone call away. And, they make buying a home a very enjoyable experience. Can't say thank you enough.
Working with Bryan made a stressful process feel manageable. He was patient, responsive, and clear at every step, especially during the inspection and appraisal when I had the most anxiety. He kept me informed, answered every question, and made sure nothing slipped through the cracks. I’m grateful for how he supported me through this home purchase. He also seemed genuinely happy for me and that meant a lot.
Everything was great just The final closing cost was a bit hard to figure out but overall outstanding experience dealing with John and his team
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Eric Johnson is family to me!!! Glad to have worked with him!!!
They seem to have everything in place. Including your to-do lists before & After closing. You have a choice of looking on your own to find insurance and the proper people for your inspection and such, or you can use their assistance.
Whole team was phenomenal!
Purchased March 20, 2023. I didn't think I would of been able to Purchase a Home myself, but with the guidance and constant assistance from the Loan Team I was able to Close on my first House! I can't thank the Team enough for their hard work and efforts to make this a Reality :)
Taylor Deppe and the whole team were great!
