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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,675 reviews
552 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,675 unfiltered reviews

Starting on Page 67 of 15,623. Return to Page 1

5 out of 5 Stars

The frequency of communication and answering all of my questions was truly OUTSTANDING

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Joe and his team were amazing, friendly, professional, and proficient. They knew I was on a timeline and worked hard to get everything lined up to make that timeline.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Joseph and his team were amazing!! Very responsive they kept me updated the entire way thru. I'd definitely refer Joseph to anyone looking to buy a home.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Photo submission from Rosa E.

I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

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5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Excellent guidance! I felt supported every step of the way. My team kept me updated, communicated with me often, and responded quickly to my questions. Overall, a wonderful experience!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Veterans United was absolutely wonderful. Everyone was friendly and worked diligently to make sure I was able to secure my dream home. A special shoutout to Josh Hughes who was able to secure the COE despite my mistakes with the VA!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

Veterans United Home Loans staff and loan officers professional, expertise and clarity of communication throughout the loan process was incredible. This made a stressful time easy and smooth.Staff care and support their clients and we’re quick to answer any questions we had during the loan process.The overall experience was outstanding, and we closed in less than 30 days.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Photo submission from Brian P.

I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

I wouldn’t just recommend VU; I will also promote it to my friends and family. Josh is an experienced loan officer who was always available to answer our questions. We didn’t have to worry about anything; he made our home-buying process very easy. We wish him all the best, and thank VU for having such an awesome team. Also, thank VU for the surprising gift, which was completely unexpected. It made us very happy.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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Experience first-hand why 373,794 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The team was exceptional to work with! They made the process seamless and painless! I would HIGHLY recommend Veterans United to anyone!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

The entire team was so nice to work with,no matter what challenges came our way! Mr Steve was amazing such a kind soul! Miss Brenda did an amazing job as well ,I cant name them all but all very kind n considerate, gives their 1000 % on all things! Thank you guys fir everything, I will miss talking to yall! I wish yall a beautiful an blessed life!

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Ryan is the best to work with. His entire team makes the process seamless and stress-free. We have been VU customers for over 13 years and always stick with the same loan officer. We highly recommend Amanda D. in Tennessee and Ryan Bray in Texas! The best in the business.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Michael G.

Purchased March 20, 2023. I didn't think I would of been able to Purchase a Home myself, but with the guidance and constant assistance from the Loan Team I was able to Close on my first House! I can't thank the Team enough for their hard work and efforts to make this a Reality :)

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

What a tremendous experience from start to finish. The whole process was so daunting that we had put it off for a number of years but Veterans United really did all the heavy lifting. Our only regret is that we didn't call them sooner.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

Wow! Veterans of United was a god send to us. Everyone worked together as a team, and the customer service was excellent and their here to help you every step of the way. You can put your trust in them and I would differently recommend my family and friends. So don’t hesitate to call Veterans of United.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Answered all of my questions in a timely manner.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

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