I am sorry I have to say this, but this second time around started out great tell the end.
I feel that Jon was pre-occupied in his work in and out of the office.
Getting final numbers was a tragedy and more work is needed to have final numbers and response to the client.
Response from Veterans United
Hi Devon,
I’m really sorry to hear that this second experience didn’t end the way you hoped. When things start out strong, it’s disappointing to feel the communication slip or to be left waiting on final numbers. That part of the process can be stressful, and you deserved clearer updates as everything came together.
I’d really like for my advocates to have the chance to look into what happened and make sure your feedback is fully reviewed. If you’re open to it, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. My team is here from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for taking the time to share this with me. I’m here if you’d like to talk more about your experience.
Thank you Josh, Max, Molly and Dawn for everything! You all made a dream come true! #ProudVeteranHomeowner
Great group of professionals have done and OUTSTANDING job with me. I will gladly recommend them to other veterans.
My team was AMAZING in going the extra mile. Chris constantly kept me in the loop and was willing to answer any questions. I would recommend them to anyone requiring a home loan
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Wonderful! Best mortgage place ever!
Lucky to have veterans united very easy to work with
Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!
Always recommend yall
Veterans United makes the process smooth and easy from beginning to end. They are knowledgeable in their field. While working with them, I felt that they had my best interest as their priority.
for sure! Anyone I know who’s moving or thinking about a VA loan, I’ll point them straight to you. You’ve been amazing throughout this whole process.
Wonderful
Thank y'all for everything
The entire process couldn't have been easier. The home buying process is stressful enough. Having a lender in your corner to relieve some of the stress is a relief.
