The professional staff will go above and beyond to put you in your dream home!
Veterans United made the first time home buying experience very easy for me to get the home of my dreams and did it all very fast in my time of need! This team is the best!
We had a fantastic experience working with Veterans United on our VA Home Loan. Highly recommend.
It was a lack of communication could be from COVID did not explain things fully like other fees tacked on to our mortgage. Our documents for closing the house were not explained how they would be arriving whether through mail or email we were told they would be coming from the Veterans United Home Loans team via mail and we were waiting a whole day for the documents to arrive in the mail which almost cost us our closing day and we had to pay seventy dollars to get the documents shipped overnight. As a first time home buyer it wasn't the worst experience but receiving communication from the team at Veterans United was highly lacking. All in all if you are working with Veterans United ask for clarification on each step of the process so your not caught off-guard.
Response from Veterans United
Craig, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.
Go with Veterans United. Great people to work with you.
Responded with my pre approval the same day, and followed through the process of buying our home with very little stress. Highly recommend to all my veteran brothers and sisters
Great experience! Was able to get a home that I thought I could just dream about. Veterans United made it happened!
Josh was honest and provided the absolute best customer service. I was contacted by another agency and was provided some bad information. Josh helped me with some great information and choices and didn’t pressure me to go with Veterans United. But the choice was easy
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They love vets Always available. And they do all they can for you I highly recommend them
For the most part, the process was pretty smooth and easy. It only took about three weeks to get approved. Then...
I was told by VU that my wife, who is not on the deed or the mortgage, would have to sign a single doc for the State of Florida. She actually had to sign at least fifteen to twenty docs, everything except the note itself. I was not told there would be a three day waiting period after the signing before the payoff checks were mailed to the creditors, which added another few days to the payoffs.
I’ll definitely recommend Veterans United to all my veteran friends.
I would recommend Veterans United to any Veteran. They streamlined the process on their end so that I could focus on finding and buying the house I love, which I am currently living in. Not having to worry about as much of the financial burden was a huge help as well. If you want to buy a home, trust Veterans United. They will not steer you wrong.
Tony was outstanding in providing information and routinely followed up to ensure my situation was taken care of. Very appreciative and would highly recommend to others.
