Veterans United overall service was great. They made the home buying experience simple. They guided us through everything and answered any questions promptly.
Everything went like clockwork and made sure we had an easy transition.
I would recommend Veterans United to anyone
Love the VA
Veterans United was a please to work with. They were very knowledgeable on the process and helped the process go smoothly and kept me informed to help deliver the best rate. Great service and communication. They made the process swift and painless.
A home buying experience of supposed to be a nice memorable moment. Mine was nothing but chaos and anger filled days. I am so upset with veterans United and the whole process. I went into the closing thinking o would be getting a small amount of cash at closing only to find out I would have to pay $3,500 extra. This news was broke to me two minutes before I was to sign my closing documents. I cannot believe this was over looked. This again was the worst business transaction of my entire life. I will not ever recommend your services. This is not how veterans are supposed to be treated.
Response from Veterans United
Henry, we thank you for sharing your feedback openly and for giving us an opportunity to learn more. Teamwork is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
We are very happy with Veterans United from start to finish we will recommend VU and especially Nani to all our friends family and colleagues!!!
If you're not sure what you're doing these guys are perfect for you. They have online checklists of what they need to get your loan done. Our loan guy would answer questions after hours and didn't seem to mind the endless barrage of e-mails we sent.
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Mr.Buchner and Lisa was a delightful to work with. You will be so happy to have them on your side. They will walk with you, and help you through every step. When it gets hard Lisa make it easy. As a veteran I highly recommend this team.
I highly recommend Veterans United. They were very professional and help make buying a home from beginning to the end seem almost flawlessly. Nice work from all the guys that works for Veteran United . Thanks again!!!!!!!
Would use Veterens United again. Pretty easy process.
Don’t do a VA loan if you don’t have to, and don’t deal with a loan officer with less than 10 years of experience OR a loan officer that has not handled a loan in your state.
Response from Veterans United
Michael, thank you for sharing your honest voices with us on your recent loan. We agree that shopping around and absorbing the most information as you can will assist you in selecting the best loan product for them. Please feel free to reach out to our client advocate team to discuss further if you would like to. Thank you again for choosing Veterans United.
