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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,511

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Charlie Marshman and his team were exceptional during our home buying adventure.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Using Veterans United was a pretty seamless transition to my family's first house
I have heard all the horror stories about buying a house and I had none of that experience working with Matthew Perona and his team. Thank you for employing people like Matthew and this team. I will defiantly be recommending this service for any of my friends looking to buy a house. Still cant believe I'm a home owner now!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Thank you Veterans United! Toby Sullivan was a great help in making this loan a success! His knowledge of the loans available and the pros/cons of each resulted in a loan perfect for our refinance. Toby was available to take all our questions, regardless of the number times we called. He is very friendly and easy to work with - overall it was a great experience!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

If your are a veteran and considering purchasing a home, Veterans United is a cut above the rest. David Khonle and his team are truly passionate about getting the best for the Veteran. 10 out of 10 We do recommend!!- Quincy and Karla Releford.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Felicia Solomon was great !!!! But as I said there is a lot of "sister company's" as they call themselves floating around this process that were pushy, went forward with house insurance without my authorization and auto insurance for Alabama and I'm not there yet !!! All out of the Cincinnati group insurance...bad, bad, bad

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Awesome team! It’s a great experience for sure, never thought it would be a lot less stressful process.

headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Ben and Justin were really great and totally helped answer all questions and totally made our dreams come true.. THANKS for you help and getting all the I's and T's done.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Can’t sing Molly and Katie’s praises enough. Now that I’m at the other end of the tunnel I’m amazed how streamlined they made what is a very stressful purchase for the first time homebuyer. Seriously, you guys are rockstars!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

I couldn’t forget about Kristine Wilder. OMG!!!! She was AMAZING! 10 out of 10! Jay and Kristine ROCKED!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Thank you guys so much for everything

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Thank you for your time and assistance absolutely amazing service.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The Veterans United Team was a phenomenal asset contributing to a seemless process as I navigated the intimidating process of becoming a homeowner for the first time. Will certainly recommend their team in the future!

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

1 out of 5 Stars

Like we have said before, communication with the Senior Representative was terrible. Locking in rates and working with customers really needs some major improvements. After working with Veterans United this time (we have secured mortgages over three times), it will be the last. We do appreciate being able to finally complete this particular process though as it finally turned out.

Response from Veterans United

Glenn, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

This is by far the best first-rate mortgage company I have had the honor to work with.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

The way they work is fantastic. Anything you need they will get it handled ASAP, they made buying my first home a breeze.

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Would recommend to any vet looking to buy.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

More Reviews

See all 401,511 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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