Rachel was very friendly and helpful during the entire process.
It seemed like there was a lot of confusion and non closed loop communication but ultimately the team got me squared away wich is all I could ask for.
Caitlin’s outstanding help through this process made me feel more at ease. She was the best and would definitely recommend to family and friends.
Honestly has been the best experience i could have ever imagined. I felt like family the entire time. Thank you to everyone of you. I recommend Vetrans United to everyone I know. I would name names but I don't have too. Every single person handling my loan has been amazing. Thank you again.
Chris and Sarah
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Amazing work everybody worked timely. They got the inspections done in a timely manner. They made sure that everything was correct and they did me right.
NOT happy with property taxes. It is 3x more than it will actually be.
Very helpful people. Worked with me even when I was slow to complete.
As a first-time homebuyer, I couldn’t have asked for a better experience. Shawn Shackelford and his team at Veterans United were absolutely wonderful. They made sure every detail was correct and walked me through each step of the process with patience and clarity. I never felt rushed or confused—they took the time to explain everything and made me feel confident in my decisions. I truly appreciate their dedication, professionalism, and support throughout the journey. Highly recommend!
They literally took my hand and walked me through each process and explained everything to me every step of the way. No one had an attitude and everyone I encountered wanted the best option for me. I truly felt taken care of.
I will recommend to all of my veteran friends
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Wonderful experience, the team was so helpful and answered all my questions, making this stressful process a lot easier than I expected!
If a person wants extraordinary customer service, Veterans United is the place to go. They treat you like family from the beginning of the home buying process to the end and beyond. We’ve used them twice for our needs and both times they went out of their way to make each step look easy. Highly recommend. They won’t let you down.
