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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,151 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,151 unfiltered reviews

Starting on Page 699 of 14,839. Return to Page 1

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Easy and pleasant as always. Have worked with VU multiple times and will continue to do so every time.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Overall team was amazing. From the beginning, they were super helpful in creating a strategy to make this all possible. Even with a couple of bumps on the way, they were always there to come up with a solution. Would 100% recommend!!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

My Veterans United team was so excellent, I did not expect them to be as great as they were. I would highly recommend them to anyone needing a home loan. I will certainly be recommending them to my friends, family, and fellow Veterans!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

3.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

So Proud To Have Served
🇺🇲.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

This is our first home and you all made it go as smooth and stress free as I ever could have hoped.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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4 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

Warren was ok but pawned almost all the showing we went to to some one else

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars

Other than the over zealous underwriters, the buying/mortgage process was great! Thanks Matthew and team!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

It went honestly absolutely amazing! I would recommend everyone that helped me in this journey of buying a house to anyone that asked me!
I see that Mr. Jim isn’t on one of these so I wanted to leave a brief comment on him. But Mr. Jim’s customer service was second to none. Absolutely amazing in all aspects! Thank yall so much !

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4.5 out of 5 Stars

Although VU is remote, having a local agent meant we had immediate access if needed. Amie went above and beyond to ensure we were supported at every turn. There were some glitches on the buyers team which she was able to rectify quickly once she had the info. Would highly recommend her!!

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

4.5 out of 5 Stars
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Veterans United put us in our home in 2012 and we turned to them again in 2025 for a cash out refinance. Jay and his team made it happen! Very smooth process. We constantly receive refinance solicitations in the mail from other companies but I only trust Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

I also want to give a shout out to Brittany for helping me get through my to-do list. Thank you for your help!

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

Ready to see for yourself?

Experience first-hand why 353,529 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

From beginning to end the process was very simple, never had a problem talking with anyone at Veterans United. Questions were always answered quickly. I would without hesitation recommend Veterans United to anyone

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Process was fast, smooth and I felt like very well taken care of. Communication was great, I was able to get questions answered right away. Information pushed out was great and well organized.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

At 42 I am a first time home buyer. Nervous and pessimistic would have been an understatement for how I felt doing this for the first time. Veterans United, as a whole, was absolutely incredible to work with. From the team to the organized manner they operate was truly a pleasure. Excellent website, email and text interaction. My career deals primarily in large industrial contracts and daily customer interaction. By the time we closed I was taking notes on things that I can do better for MY customers.
A massive thanks to Marlon Galbreath, Chris Kubat and the team. Well done.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

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