I have financed three homes with Veterans United and refinanced two times with this company. My loan officers were always there to answer questions and kept me informed throughout the process. The process of closing my loans were always treated with the upmost respect. Just true professionals. I have to mention Zach and Kyle, they are the best in the business in my opinion.
Being a first-time home buyer is always stressful at first but that feeling quickly dissipated after the first interaction with the loan specialists. I would definitely recommend Chris Hill and his team!
This was our first time buying a home without using a realtor. Veterans United, and Danielle Genz in particular, made this a completely painless process from start to finish. We were provided with easy to follow, step by step instructions for all required documents and the online tools were a big help as well. Moreover, whenever we had a question, Danielle was fast to provide answers, or explain a process we didn't understand. Thank you very much....Veterans United is 110% recommended!
I was always in the loop. Zane and Monika showed concern for me and my family to make sure we weren't taken advantage of....just took care of business.
We were looking for a lender with extensive knowledge of VA loans. We actually googled “#1 VA loan lender” and your company was at the top of the list. That was a blessing for us. From the first phone call to you, we felt at ease.Financing a home can be a complicated, intimidating, burdensome experience. When a company has a knowledgeable, patient, caring employee, the process takes on an entirety different “feel”. This is how every company should operate.
Staff was very professional and friendly. They were quick to respond to email and phone calls
I am so glad I picked Veterans United for my home loan. My loan officer and her team were absolutely fantastic to work with. As a first time home buyer I didnt know a lot or understand much and they were always friendly and willing to answer any and all my questions and go over things with me until I felt I understood. I expected the home buying process to be incredibly stressful but the two women that worked with me really made the process feel like it went smoothly and it didnt stress me out. Finding a house, dealing with Sellers and having to walk away from a house now that was all stressful. I ended up not using the VA side and went conventional which I didnt even know Veterans United did but I was so glad to find out I could still use them as my lender. I have already recommended them to my veteran friends. I really appreciated their patience helping me navigate through the process and during the Covid pandemic nonetheless! They worked from home but still answered my emails and text messages. Promise Jackson and Allison McGough thank you.
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Veterans United has the best interest rates. There website is very user friendly. Even being active duty most of the documents were able to be revised and signed conveniently on my phone. If there were any questions someone was always there to pick up the phone. All emails were responded to within a couple hours. Hands down Veterans United has the best team to help service members get into a home.
