I was not impressed with Sara Price. she was difficult to reach via any communication mode, rarely returned phone calls or email.
The overall process was great and I would definitely recommend. Everyone I came in contact with was amazing.
Honorable mentions go to Randy Groner and Erin west. Randy also helped me in the process and tagged teamed with Eric in the beginning. We was super helpful as well and equally dedicated to me securing my loan. Erin....... what can I say? Erin is glue that holds everything together. She’s the little ass kicker in the background that makes sure that the incomprehensible and maddening amount of paperwork is perfect. T’s crossed and I’s dotted. Sign here please! She’s actually the one person I pestered more than Eric. She always sent me a quick breakdown of every part of the process.which was great because, well, who has time to look at 50 pages on their iPhone without their reading glasses? Every time I heard the “new message” ding on my phone letting me know Erin had just sent something I was always driving or standing in line LOL so those 1 to 3 page breakdowns were great and helped me see and understand everything that was going on. Actually because of synopsis, I was able to spot one small discrepancy which Eric immediately corrected and all was well. Between Eric putting it together and Erin getting it done it, not only was I approved, locked in at a (GREAT INTREST RATE) and able to close on the exact date... I could have actually closed 1 week earlier but the person selling my house took a week to get a document the VA that they needed. This was in all reality, the easiest thing I have ever done. No stress, no anxiety, no muss no fuss. So if you’re serious about buying a house and you want to use the VA to do it. Give Eric Herman a call you won’t be disappointed.
I am very pleased with our overall experience with Veteran's United and would highly recommend them.
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Veterans United was a great company to work with. Being first time home buyers was a little bit stressful and we were unsure of what we needed to start and they made it easy by providing a checklist to go off of. I will definitely recommend Veterans United to anyone looking to buy a house.
Excellent service.
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I would recommend using VHL to any service member and veteran to refinance their home.
Let veterans united help you buy your first home.
Both Kody and Laura were exceptionally knowledgeable and helpful . As stated above they were both professional, personable, patient, thorough, and knowledgeable. I have been through many closings in my lifetime and this was definitely the most pleasant and professional.
I do not know that I would do this again. I am 75 years old and it brought me to tears on numerous occasions. With my real estate background for 43 years, I knew too much and did not just accept their actions. My husband served honorably in Vietnam and has paid the price. With a squeaky clean record, it was still very difficult. VA in their advertising makes a lot of statements that they will not fulfill. Everything keeps you from getting the lowest rate.
