We are not tech savvy & were initially concerned about the online process. It was very simple! When we did have questions we called Jeremy, our loan specialist. He almost always answered our calls or got back to us quickly if he didn’t answer immediately. The property we purchased had never been VA approved. This added obstacle was also taken care of in a very timely manner. Daniele, the underwriting specialist, also did a very nice job. Also courteous and informative and quickly responded and answered our many questions. We rate their response time an A plus! The process was done in a very timely manner even with the extra step of getting the property VA qualified. Just be prepared for lots of paperwork. A great experience and highly recommend.
I have worked with Todd before. Todd is a great asset to Veterans United, a great asset to veterans.
I hope to do business with Erica again in the future!
Nothing short of fantastic. Veterans United listened and understood my concerns then made them their priory.
Great, professional and friendly service!
I can’t say enough good things about Veterans United Home Loans! Veterans United Home Loans are wonderful people and they make things so easy! This was the best loan process I have ever been a part of! I would highly recommend if you are looking to do a VA loan, do it here! My whole process only took about 47 days! THANK YOU!!!!
We have used Veterans United, to buy several homes. Would not consider any other company for professionalism, and personalized home buying experience !
See Above.
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I want to wholeheartedly say that Rob and all the team members were excellent in handling my mortgage loan from start to finish.
The professionalism portrayed and the patience exhibited was extremely welcomed.I'd selected Veterans United to work with after a bit of initial research...during three long years of a very difficult and trying home search, it was a totally pleasant experience to work with them.
They were very gracious and answered any question that I had fully in an extremely clear and concise manner (the last time I purchased a home was in 1996 and a lot of things had changed).
They helped to make the strange and uncertain things seem less so and more understandable during the process.Even with the home search going the way that it did on multiple occasions, Rob and the team stuck it out with me; when I took a break for a few months, I was welcomed back with open arms...they really had my back throughout this process.
Once I finally made it to closing, Rob personally contacted me afterwards and provided very enthusiastic congratulations - I don't know of any loan company that provides that manner of a personal touch when it comes to their customers' successes in purchasing a home.I will most definitely recommend Veterans United and the entire team I worked with to any veteran who needs financing for a home.
"It's a pleasure to shop at Publix." I experienced that same pleasure as I sort out a home as I went on this journey with Veterans United. I appreciate excellent customer service and I experienced this with Veterans United. Thank you!!!!
Everyone was very helpful. They helped me get through it. Thanks everyone that helped.
The process was so seamless, I wish I had done it sooner. I’m so grateful for all the expertise that everyone operates in. I’ve already recommended Veterans United to one of my military friends. Thanks a Million Veterans United.
