Great overall!!!!
Working with Veterans United was a fairly easy process, and their people helped me feel at ease during our home buying experience. I highly recommend them.
This is my 4th property purchased in my life and the first time I'm completely dissatisfied with the loan processing service and then they charged me $3200 for their services, it was not worth it.
Response from Veterans United
Hi Dennis, thank you for your open and honest feedback. A member of our Client Advocate team has connected with you and does remain available to discuss your final documentation in greater detail. The VA allows lenders to charge up to 1 percent of the loan amount to cover origination, processing and underwriting costs. They can choose to either charge you a flat 1 percent origination fee, or pick and choose among a host of fees, so long as they add up to no more than 1 percent. If the lender isn't charging the flat 1 percent fee, then VA buyers can pay some fees and charges that would otherwise be unallowable. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to reconnect with us.
I truly was impressed with Veterans United Home Loans.
This is our second time working with Veterans United both time GREAT Job to everyone.
If I ever need another home loan, you will be the first call that I make. Thank you to Nathan and the team.
Never had an experience quite like this one. The special touches were appreciated. Even though it’s a business transaction, it still helps to feel as though you are not just a number. The gifts were unexpected, but well-received. Thanks for a wonderful experience!
It has been a pleasure working with Jessica, Nicole and Harley. They're a dynamic team.
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Phenomenal team. Always there when needed.
