The first time homebuyers process can be a daunting and stressful time. The VA and the team they assigned me made sure I got the best service. They will breakdown any information that you don't understand it need more clarification on. They won't just talk to you, but they'll also frequently interact with your realtor to ensure everyone is in the loop.
We would highly recommend using Veterans United to anyone and everyone who thinks they could never get a VA loan and own a home. We are proof that Veterans United found a solution to help our credit score and have made our almost impossible dreams a reality.
My experience working with Veterans United was flawless ! From my initial contact until my closing it was so reassuring to know I had a team of professionals always available and eager to guide me calmly thru the process. Never a negative moment. I highly recommend Veterans United .
Did a home refinance, took almost zero effort and my part and saved me tons of money. Can’t ask for much more.
Veterans United and Michael Epperson was extremely easy to work with . The website was easy to maneuver and uploading documents were simple. The to do list page keeps you on track of what Veterans United as well as Michael needed.Michael responded immediately to my questions or concerns. He and his team were able to get me closed in 30 days!! It was most impressive. The closing attorneys wanted me to mention and thank him for making their jobs so easy. We all were impressed that everything was thought and laid out with a meticulous hand. Michael is a treasure to Veterans United. I plan on referring all of my fellow veterans to him.
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This is my second experience with home buying and I must say I am extremely impressed with Veterans United loan team. They displayed superb customer service and made my closing process extremely seamless.The team was very responsive and took extra time and care explaining loan options to me. When they wasn’t in the office, they made themselves available around the clock by responding through text services provided by Veterans United.On closing day, they displayed sincere concern by going the extra mile to expedite closing point options on my behalf (an option I decided to elect at the last minute).I would highly recommend Veterans United home loan services to anyone looking for experienced and caring loan officers —A+ experts in their field, delivering outstanding customer service!We need more like Veterans United!!!!!Also, the online portal was user friendly and made tracking and managing loan documents/processes easy. - Innovative!
This was a very smooth process and Tim was very responsive, very helpful, and helped me understand and solve my requests and concerns swiftly.
This being the third home I’ve purchased, the loan process was much easier than before and the loan team and real estate agent were amazing.
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Thank You to the entire VU team. Heather and I are very happy with our relationship with VU.
Veterans United helped me purchase my dream home in one of the worst years possible.
Sydney McFall and her team were absolutely phenomenal throughout the entire process. We experienced nothing short of exceptional customer service from everyone on her team. Samantha Howard is a ROCKSTAR!!! She always made us feel like her #1 priority even though we knew we were not not her only client. With complete certainty, I know that she, along with Sydney's entire team are invaluable assets to the Veterans United organization!
Everyone is great, very helpful and made the process very easy
Thanks for everything - we've used VU 2x in 2 years as we've moved homes w/the military. Great experience!
