My veterans united team was very professional and swift with processing my refinance. I would recommend this team to any veteran.
Alberto is the best. He is patient and thorough. He did our original loan paperwork and our refinance. We highly recommend him and his team!
I had an absolutely wonderful experience with veterans United, everyone on Julia‘s team went above and beyond to make the process stress free for my family and I. I can’t think veterans United and Julia Cobb enough. Thank you so much for helping us get into our dream
Home.
This is my second time going through veterans united to purchase a home, and once again Ali and her team - every last member - made this experience incredibly seamless, transparent, and easy to facilitate. I would happily recommend this team to anyone looking to buy a home time and time again.
Nice work
Outstanding customer service and quick and painless. Thanks Micheal jones and the team
Chris and Thomas were extremely helpful, responsive, and professional! The process was far smoother than I expected.
Working with my VU team helped me efficiently use my VA benefits and become a first time homeowner. I'm really happy with the process and outcome!
Shawn and Veterans United made the whole process very easy. Every aspect was explained. I’m glad that I used Veterans United!
Absolutely without a doubt the best mortgage team in the business, there were a few issues with the IRRL on the day before and day of closing and they were able to fix it and not impact the closing at all.
Drew and the team made buying a house super easy and answered all my questions and calls right away.
Communication was very poor towards the end in the beginning great but by the end we had no clue what was going on.
Response from Veterans United
Hey Lillie,
I really appreciate you sharing this. I’m sorry to hear that communication dropped off toward the end of your loan process. I can imagine how confusing and frustrating that must have been, especially after things started off strong.
We know how important it is to feel informed all the way through closing, and your feedback helps us see where we can do better to make sure that happens every time. If you’d like to talk more about your experience, my Client Advocate team would be glad to connect and listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Thanks Ryan and the rest of the team at Veterans United!
I’ve had great experiences with my credit union for years but was actually surprised by the one on one experience I’ve had with Veterans United (VU). In my opinion VU far exceeded any experience I’ve had with a financial institution.
Everyone was very helpful. Highly recommended.
So easy and everyone was amazing!
