Sheldon is off the charts! Never enough good things to say. He made the refi process scary easy. He provided excellent service and exceeded all of my expectations. He was very knowledgeable, answered all of my questions and kept me informed every step of the way.I do not hesitate to recommend him to everyone I know. I will never buy another home or investment property without his assistance!
The team I had from Veterans United made my experience of buying my first home seem easy. I had zero knowledge of purchasing a home and they walked me through every step of the process start to finish. The app is an amazing tool that made me feel like I knew what I was doing. When I had a question it was easy to call the person working on my loan directly from the app. They were so quick at answering It felt like my loan was the only one they were working on. I have absolutely zero complaints only praise! Big thanks to the team for all the hard work!
Thanks to all involved.
We appreciate the work that was done. Thank you
Thank you Veterans United for giving us your service and helping us achieve our goal of owning a new home. You went above and beyond for us and we are truly grateful.
Thank you all we are excited for our move to our dream location and hope to have a lot of years of enjoyment at Lake Mayfield
A scared situation that was made less stressful by this team
Overall, I am very satisfied and Veterans United was professional and worked around with my schedule. I recommended them to my other veteran friends.
I was referred to Veteran's United by a coleague. He told me they were very open and helpful in his homebuying process. I was skeptical at first, but our loan officer listened to our situation and did everything he promised to do. I would recommend Veteran's United to anyone looking to buy a home.
Thank you
I appreciate all the support during the refinance for my home.
Thank you so much for all of your help. You all helped me obtain my dream home for my family!
Sustain: one group text thread to communicate with Jeremy, Allie, and Tiffany. That’s so helpful and simple.
Improve: when I called the group chat number it still took me to VU main line. I’d rather have it take me directly to someone’s line or voicemail.Sustain: the VU website to do list
Sustain: printing off my own pre approval letter and being able to edit the amount as neededImprove: being more prepared for signing a contact with the realtor just to even look at a house. That was scary. It’s a long contract with percentages. I know it’s a new contract but definitely prepare the buyer for what to expect with that if possible.Improve: a vocabulary sheet. If there isn’t already a page on the website of home buying terms there should be. Like escrow, earnest money, and conditionally cleared to close Vs cleared to close. I saw all the articles but I need a cheat sheet.I can’t thank Jeremy, Allie, and Tiffany enough! Amazing team and an amazing experience!
Amazing team always answered all our questions and as first time home owners they made every step a breeze !
Every time I have worked with Darin and his team has been an incredible experience but this one in particular was even more unique than usual. We had secured our loan through VU and purchased the current home my family and I live in a year ago. After a year of settling in, Darin contacts me to let me know interest rates are down and that I qualify for a fast-track refinance. Once I said we were interested everything took off from there. I had to provide minimal information and within a few months our home was refinanced significantly reducing our monthly mortgage and with a bonus of having a month of no mortgage for the finance. Best part, we didn't have to use a penny of our own money to make it happen. Darin contacted us, he and his team made things incredibly simple (thank you Sarah Litton!), we used none of our own money, and our mortgage went down. How does refinancing get any better than that? Thank you to VU, Darin, and the rest of his team that helped us save money!
if I could’ve gave 11 stars for Ryan and the Veterans United group I would definitely give them a 13 again I can’t express enough what they did for their client
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Cory was really outstanding in everything he helped with no the patience he has for helping me understand all that was going on. I'd want him to help me again if ever needed
Thank you Bobby!
Thank you Allison Basnett and team for everything! We are so thankful for our new home.
Great service, great communication and overall outstanding experience. My compliments all around the service you provide to all. Hats off to everyone in the organization.
I don’t know how or who needs to promote Dan, or give him a permanent salary boost but after closing for the 3rd or 4th time with him and his team he has made y’all a substantial amount of money and deserves to be recognized. I always return to Dan for his outstanding service- even when other lenders could “match” the VU pricing I choose to deal with Dan.
