Chad Bowman, Kelly and Ryan made this home purchase easy. They established an excellent communication link to the other parties involved and made them happy as well. It was even mentioned during closing that "this particular group at Veterans United were on top of it!"Thank you so much.The Serna Family
The team at Veterans United is dedicated to making the mortgage process as stress-free as possible. The team has it all with regard to the mortgage approval team, realtor, and concierge. The 'to-do' list is awesome so you can see what you need to complete and where you are in the process. I highly recommend this company.
I've trusted VU in three of my past five home closings. This one was rough, because the underwriting process was unduly onerous and scrutinous. Still, I would generally recommend VU and would certainly recommend my loan team! They were awesome.
Response from Veterans United
Joshua,we appreciate your honest feedback and we are glad that your experience with the Loan Officer was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
Easiest refinancing I every had.
Such an easy process !
None - Veterans United worked out my concerns and brought the loan payment in as originally projected.
John and his entire team were great!!! They helped us every step of the way and responded to every communication in a timely fashion. I have no plans of going thru this process again anytime soon but if we do it will definitely be with Veteran United and we will be requesting that John once again be our Loan Specialist.
Thank you for a great experience. Although we had a closing delay, all teams worked diligently to ensure all requirements were satisfied.
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Loved working with everyone that was involved!!! Thanks for making this process simple and easy for me!
I would refer every Veteran I talk to, to use Veterans United for a hassle free experience, greatly appreciate that I found this company!!!
I'm now a New Homeowner, and a BIG Thank You to Veterans United. Just finished my closing as of 12-8-2020, and from start to finish took less than 30 days. Ryan Odneal was my loan officer, and made the process, so easy I couldn't believe it. I would Highly Recommend Veterans United for anyone, looking purchase a home. These are my words, and was NOT PAIDED ONE CENT to endorse them, or for the review I have given. I'm a US Army Veteran
