Jackie Cox was also one of our loan specialists and she was just as good as Taylor! She was very kind and responsive and also helped us with any questions! Both Taylor and Jackie were STELLAR!
This was my second home buying with veterans united. My first home was a relatively painless process. My second home less so. A third opportunity may not be given based off of this past experience.
Response from Veterans United
Michael, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has spoken with you but also remains available to discuss your comments and learn what may have caused you to feel this way. It is our goal to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
Thank you guys for your assistance I really appreciate it very much!
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Very fast response times and always kept me in the loop!
The home buying process was made simple and easy to understand. The team was knowledgeable and answered all my questions.
