My Loan Officer could have been a little more proactive and I feel that there was unneeded stress added to the loan process due to delays that could have been avoided by requesting certain things more toward the beginning of the loan process and not 4 days from closing. If your bank has trouble connecting to their system like mine did, ask if a VOD can be requested from the bank ASAP. My Loan Coordinater Kelly was fantastic!
Response from Veterans United
Peter, thank you for informing our team on how your loan process had gone. We strive to make each loan process as stress-free as possible. Although we can not guarantee that third parties may cause delays, we always try to inform our borrowers of the process and status of the loan. We thank you for using Veterans United and thank you for your service.
Veterans United made the ENTIRE process of buying OUR home incredibly smooth! Honestly, if I had known that VU made it this easy, I would've started the process sooner!! Highly recommend for anyone trying to purchase a home, use Veterans United!!
All of this couldn't be possible without the help from Bryan the loan processor. I don't want to leave him out as he was a integral part of this process. Bryan, always was available for all of my crazy questions and lack of confidence that I experienced through out this process. I thank you for everything Bryan!
Smooth process everyone was fantastic. Great work team.
Process was excellent and went very smoothly. Would recommend Veterans United to anyone!
Everything went fast and smooth, would highly recommend to any veterans out there.
I am still so in awe of the Veterans United help. Thank you so much.
During these tough times with COVID-19 the title company's mobile notary had cancelled our scheduled closing. However with the effort of Veterans United Home Loans adapting and overcoming that obstacle we were able to get another notary to help who actually works at Veterans United Home Loans but in a different capacity. It speaks volumes of the dedication of this company to make it happen even when faced with a pandemic. So again I thank Darrick Brown, Adrienne Smith, and especially Tamica Slenker for going above and beyond, even outside her normal role to help a veteran.
Veteran's United is simply amazing. Ashley and Olivia were both great and made the process painless and simple! Thank you somuch for helping me make my dream come true!
Overall it was a much easier process than I was expecting thanks to Veterans United.
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My experience with Veterans United Home Loans was without a doubt one of the best and smoothest I have had purchasing a home. I have owned eight homes throughout my life, two of them using my VA loan benefit. This purchase was the easiest and smoothest of any. My loan team was great. They were always available to answer my questions and guide me through the process. Everything went as planned, we even closed earlier than expected. My realtor and closing attorney were also impressed and commented how this was the smoothest and easiest VA loan thay had ever been involved in. I highly recommend Veterans United and am confident that any veteran seeking a loan company to process their VA loan would also be impressed with their service.
The whole experience from our original home purchase in 2017 to our refinance in 2020 was an awesome experience. Billy and his team are top notch !
