Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
It was my first time buying a home and I feel like I hit the lottery in choosing Veterans United! Made the entire experience super simple! We don't plan on ever having to purchase another home but I would definitely recommend Veterans United to anyone else interested in purchasing a home. Thanks to everyone who made our dream come true! Charlie, Amy, and Shanon were exceptional!
This was the second home that I worked with Veteran's United to buy, and just like the first time a few years ago...they were awesome. Attentive, knowledgeable, and organized. Really a pleasure to work with.
The process David performed was smooth and speedy. All we did was locate the house we wanted and VA did the rest.
Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee
I highly recommend Veterans United to any veteran considering the use of their VA loan benefits. My engagement with them spanned over 18 months—a period in which they demonstrated a consistent, values-driven approach aligned with several key Lominger competencies.From the outset, the team displayed Customer Focus and Interpersonal Savvy, staying in touch with me every few months—not to push, but to check in with empathy and patience. Their respectful outreach reflected emotional intelligence and an understanding of the veteran mindset. It was clear they weren’t chasing a transaction, but building a relationship.Emily’s Organizational Agility and Priority Setting were clear strengths. She ensured the right steps were executed at the right time, avoiding unnecessary delays.In summary, Veterans United doesn’t just provide a service—they deliver a veteran-centric experience anchored in trust, professionalism, and competency. If you’re a veteran exploring your options, I encourage you to engage with them. You’ll be in capable hands.
Aaron is awesome to work with, went the extra mile to make sure we got closed on our new home!!
Veterans United makes the exhaustive process of buying a home easy and painless. 10/10 recommend for veterans looking to purchase a home using the VA home loan
From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.
We recently purchased our dream home, and I can say without hesitation that working with Colin and his team at Veterans United was one of the best decisions we made as we started the home-buying process. Colin was our Loan Officer, and from start to finish, he and his team were exceptionally courteous, transparent, and responsive—always just a call or message away anytime we had a question.We had braced ourselves for the nightmare scenarios we’d heard from friends about working with other lenders, but our experience was the complete opposite—a dream transaction from start to finish. From the moment we submitted our offer to the day we closed took just 32 days—and the only reason it wasn't faster was because the sellers were out of town the weekend we submitted our offer!We’ve already been telling all of our fellow veterans, family, and friends about the outstanding service we received, and we’ll continue to recommend Veterans United to anyone looking to buy or refinance. Colin and his team made our forever home a reality, and we will be forever grateful for their expertise, support, and genuine care throughout the entire process.Thank you, Colin and Veterans United—you made our dream come true!
This team made this process so easy. They answered all my questions fast and gave me great advice.
I never had a single question answered by my "team." I was promised calls back with a single question I had but never received it.
Response from Veterans United
Hi Brandon,
I’m really sorry to hear you felt ignored during such an important time. You should never have to chase down answers—especially when all you needed was one question answered. That kind of experience can make the whole process feel isolating, and that’s the opposite of what we aim for.
I’d really like to understand what happened and make sure your feedback is heard by the right folks here. If you’re willing, please reach out to my advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime and I’ll make sure we follow up as soon as possible.
Thank you so much to everyone involved me and my family really appreciate your hard work and dedication! We made it to the closing table !
