Veterans United did a great job. Their loan officers and staff were very courteous and professional. I would definitely reccomend their services.
Great experience!!!
Over all the experience was OK. I found myself following up quite a bit for documents that should have been completed yet they fell through the cracks. When my realtor, title company and myself are hounding my loan team...it doesn't look good and it happened more than I would have liked.
Veterans United made the process very easy. Their portal is awesome. You can the status of you loan process from the beginning to the end. Anytime I had any questions Karol and or Toni responded in a very timely manner. Thanks again Karol and Toni for a pleasant experience.
Great experience, all docs done online via DocuSign with the exception of the final closing documents. All communication done via email, text and phone. Not the fastest refi I’ve ever done but still one of the best.
Aaron Baker is also a top notch professional. He stayed in communication regularly with me and did a masterful job of allowing me to vent at a point when "just one more thing" needed caused me to react with a bit of frustration. He remained calm, cool, and collected and never missed a step, almost therapeutically, if that makes sense. The guy is good and knows how to close a deal. He's another team member that I would work with in a heartbeat. Great team! Keep up the good work.
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I appreciate Mike Mange and the loan team for all their help with getting my new home. I will definitely recommend veterans united to all my buddies that get out in the future.
I was impressed with Veterans United. I did a cash back refinance. I contacted several companies and Veterans United gave me the best rate. The process was very easy and they interacted with me more than any other loan company that I have dealt with - keeping me informed every step of the way.
