Haley Ferguson was great also.
I know we're all busy and have our key roles to play from the buyer, realtor, and to the rest of the lending and titling team. I rated at an 8 and 9 because some of the key players don't respond to any emails that have a question in them. A buyer like myself who has mediocre credit is just as important as the buyer who has the best credit. I felt like I was treated a bit short because of the fact when the simplest of questions I ask isn't answered. For example I asked Hangar Law if my electronic POA was good or what info I need to put in the POA was not answered. I asked the same question to one of the lending team members and crickets. I feel as if I was at a car lot purchasing a car not a house when it came to this. I suppose it's all about the money at the end of the day. I will move on and be happy that I was approved and be satisfied with the services provided by MVU. In the future I hope that if I'm ever in the business of purchasing a home again I am treated better. I will recommend MVU as I believe MVU as a whole pays attention to the greatest of detail however minute and assisted me in bringing to light a terrible error with my 2019 taxes that would've prevented me from purchasing a new home and possibly getting audited by the IRS for said error. I thank everyone from the bottom up even with the slight hiccups mentioned above because if it weren't for the team as a whole I'd probably be renting. Thank you so much, keep safe from all this CV-19, and God bless each and everyone of us.
Our recent home buying experience with Veterans United was virtually seamless and stress free. Josh Kaplan and his team were outstanding! I would highly recommend Veterans United for your mortgage needs.
Our first home buying experience has been excellent - and Rob, his team and VU are front-and-center in making it happen.
The service I have received has been nothing short of exemplary. I would highly recommend to veterans. The customer service is the BEST that I have ever received !!! Thanks for your service the veteran population :)
If you thinking of refinancing auto buying this company is the best to go to they really take care of you in every step
Josh is amazing and works hard to get you into your home. Thank you!!
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The process up until closing was easy to do and understand. Lack of communication with out of pocket expenses was not appreciated. 0 down payment with seller paying all closing costs should not have been $1407 out of our pocket.
The VU team did an outstanding job helping my family purchase our first home. Every question was answered in a timely manner, the staff was professional, knowledgeable, and courteous. The process was easy to understand from start to finish. I couldn’t have asked for better. Thank you Veterans United!
I would strongly recommend veterans united
