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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,495

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,495 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Overall very pleased with my experience

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

2 out of 5 Stars

Gardell Powell, Chief Customer Officer was very attentive to our needs and got our loan on the right travk

Response from Veterans United

Michael, Thank you for informing us on how your loan process had gone. We are very happy that the process got back on track and was resolved. Our Client Advocate team takes all cases seriously and will assist our clients in any way to help. Thank you again for choosing Veterans United.

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Allison McLoughlin is absolutely wonderful!!! Very knowledgeable, and prompt throughout every step. Very, very, very helpful throughout the entire loan process.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Any prospective buyer intending to use VA Home Loans, I will highly recommend Veterans United. They seek your best interest.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

From day one, the first phone call, there was a connection between us and everyone at Veterans United. You'll love working with this crew.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Second I've used VU to finance my property. I'll use them again I trust them to have my best interest above all else.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4 out of 5 Stars
Would Recommend

I started my VA loan process with another company that is very well known for insurance to veterans. I never felt like I knew what was being done or what was needed at any given moment with them. I switched over to Veterans United, and they did a much better job of keeping me informed, not to mention providing me with an interest rate that was .5% lower.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kelley

Loan Officer: Daniel Kelley

NMLS# 976450

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5 out of 5 Stars
Would Recommend

We all served. We all have honor. They have honor for us! At the very least give Jerry a call. He won’t bother you. They don’t force things on you like outside every base! Lol God Bless!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

I loved Veterans United. The customer experience was incredible from the welcome folder in the mail to the constant contact and information readily available. The VU website is well-designed and easy to navigate and the use of docusign makes everything so easy.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Great company to help you achieve your dream house

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Jake (loan officer) and Gina (loan coordinator) were superb at customer service! Always ahead of the curve and kept us informed every step of the way. The "To Do" list on the web site was easy to follow and complete.

headshot image of Jake Jones

Loan Officer: Jake Jones

NMLS# 1838230

4.5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

More Reviews

See all 430,495 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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