The process was minutia overload. While I realize it may be "industry standard," requiring THREE employment confirmations from the employer was annoying to them and to us.
Response from Veterans United
Donald, thank you for taking the time to share your experience with our team. Without knowing all the full details of your loan, it is hard to say why such documents were needed. We can say for certain that our underwriting teams have extensive training and abide by the fair trading laws set in place. These regulations help in many ways and to ensure that our veterans are getting the best loan for them. We know it can be stressful though. If you feel the need to share more, your client advocate team is available at any time. Thank you for your service.
I would absolutely recommend Veterans United to any veteran seeking a home loan. You will not be disappointed.
I will most likely never purchase another property but if I were to it would definitely seek the assistance of Veterans United
Veterans United provided us with an awesome home buying experience. I was not planning on buying a house in California, but with the interest rate dropping as low as it did and being a veteran and qualifying for a VA Loan, I felt there was no better time, so I decided to look and see what was out there. Veterans United had approached me 4 years ago, so I reached out to them and the rest became history. We started the process in October with a gentleman named Nathan Jackson. He explained most of the process to us, and what he didn't explain was educationaly spelled out on helpful videos that my wife and I watched. Veterans United lined us up with a real estate agent - the first wasn't a good fit, but they immediately lined us up with another one, which helped us achieve our dream home - all before Christmas. We were told by family and friends that buying a house was stressful - actually, it was a pleasant experience thanks to Nathan and his team and the help of our Real Estate Agent, which was referred to us by Veterans United. If we ever decided to buy another home, we will be using Nathan again!
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My previous lender was trying to get me to do an IRRL when I told them I wanted to do a cash out because ‘it was easier’ to do. VU and My Loan Specialist Nani gave me options and then options to the options - allowing me to ask questions and choose a path each time. The online status via the heads up display was super easy to work with. All in all, it took us 3 1/2 weeks to do what took my previous lender months to do (and obviously they never finished) so I’m now a member and believer in the Veterans United team. We refinanced for a full 1.5% better than my old rate, paid off almost 40k in credit card debt, paid off both my car and Jeep, and still decreased my mortgage payment by $300/month. This has been a great weight lift off my shoulders and sort of a present for my wife and I. Thanks again!
Veterans United made the home buying process super easy and stress free. The whole team was top notch and extremely professional.
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Experience first-hand why 364,816 homeowners give us a perfect score!
The entire team was as good as advertised! Made our entire home buying experience a pleasure!
Veterans United Home was great with walking me through the refinancing of my home & making it painless.
What a great guy. I recommend him all around.
