Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,007 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,007 unfiltered reviews

Starting on Page 7479 of 14,901. Return to Page 1

5 out of 5 Stars

Kyle Kroll was the best! Hard to keep up with me.....he found a way and kept me smiling the whole way.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

This is a extremely professional organization and has proven themselves exceedingly knowledgeable in this profession! I am very thankful and blessed to be associated with these people!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Monica Casteel

Loan Officer: Monica Casteel

NMLS# 1933974

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

I will definitely recommend VU to my friends and colleagues.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Kim Lanier

Loan Officer: Kim Lanier

NMLS# 1639151

5 out of 5 Stars

Stephen was very helpful and really went above and beyond to help us with our home buying experience! He is knowledgeable and well experienced in his job, I highly recommend him!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

I highly recommend Veterans United Home Loans! So professional and helpful, I never imagined that buying my first home would be so simple and pain-free.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

2.5 out of 5 Stars

The on-ground agents are great! They are professionals who have you in the front of their minds through-out the whole process. Fully recommend them.Ask for the appraisal as soon as possible. The VA appraisers do not care about your family's needs and there seems to be no accountability measures in place. The appraisers will do the bare minimum for a paycheck because there are no consequences for mediocre work ethic.

Response from Veterans United

Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. A Client Advocate is available for you to learn more information and will be available to speak with you should you wish to get in touch with us.

5 out of 5 Stars

The process with Veterans United is unbeatable. The ease in electronic documentation and step-by-step 'to do lists' and real time status of all items is an amazing tool. The team was amazing, the rates are very competitive, repeat borrower discounts, just an overall amazing experience.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Go with Veterans United-the whole team have been supportive from the first phone call to our closing. The team were there for us during times of uncertainty, as we waited for the final stages of the process to closing- even at weekends.Thank you Veterans United

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

Ready to see for yourself?

Experience first-hand why 355,140 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Highly recommend to any veteran to go thru this process!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

It was a great experience working with Madison and Denise. Kudos to the Veterans United team, you made are home buying experience very pleasant. Will definitely be using VU in the future.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Thanks for getting us our new home!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars

Great Job. Thank You

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

I’m so grateful for Veterans United!!! We got a great loan rate and the process was very smooth. Thank God for zero down and minimal out of pocket cost. Grateful, thankful & blessed!!!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I can’t wait to work with them again

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Trevor was extremely helpful and kept in touch with me throughout the entire process.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top